Perficient

DECEMBER 2, 2020

“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. Join Us Next Week. Please register today !

Data 294

Data Customer Experience Case Study Branding 294

South State Correspondent

OCTOBER 26, 2023

Sunday Programming: consisted of a federal lobbying track, AI Summit, Small Business, Fraud, running a fintech, cannabis banking, and modernizing the banking core system. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

Conference 221

Conference Las Vegas Fraud Data 221

Abrigo

AUGUST 13, 2024

Some recent episode titles include: “How micro-engagements generate sales and build loyalty,” “The art of standing out in financial service marketing,” and “Building a future-ready digital banking platform.” Banking on Fraudology Banking on Fraudology is hosted by Hailey Windham, CFCS, who was named a 2023 CU Rockstar.

Fraud 221

Fraud Community Community Bank Lending 221

Chris Skinner

JULY 20, 2017

One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

Celent Banking

JANUARY 20, 2017

We expected to see nominations around digital banking, branch and core transformation, and payments, to name a few, and we weren’t disappointed. EMEA led the pack quantitatively, with APAC and North America roughly the same, and the strongest showing yet from Latin America.

Case Study 100

Case Study Boston Innovation Massachusetts 100

PYMNTS

FEBRUARY 26, 2020

The debate around data privacy is getting a new boost as discussions of open banking get real. For a case study in the new privacy rules at scale, people are looking to China and its Multi-Level Protection Scheme 2.0 As covered in the Merchants’ Guide to Navigating Global Payments Regulations , MLPS 2.0

Regulation 130

Regulation Case Study Fraud Study 130

Celent Banking

MAY 20, 2016

The use of biometrics (fingerprint, facial and vocal) to access its mobile banking application positions USAA to be able to compete with Fintechs across the digital banking ecosystem and offer exceptional service to its military and family members. USAA worked with Daon Inc.

Security 113

Security Fraud Case Study Risk Management 113

FICO

APRIL 24, 2023

How FICO Can Help Improve Your Customer Onboarding Watch this video of Lalit Lohia, CRO at Trust Bank talk about FICO Platform and how successful it was for digital banking customer onboarding. 11 Commandments of Digital Banking: The Customer Journey Artelys Uses FICO Optimization To Manage European Power Grid

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

FICO

JUNE 30, 2021

As a digital banking leader in Slovakia we are looking forward to this cooperation,” said Zden?k a responsible for retail banking. a is part of the Erste Group, one of the largest financial services providers in Central and Eastern Europe, which serves more than 16 million customers in seven countries. “As by Nikhil Behl.

Lending 52

Lending Case Study Strategy Software 52

Celent Banking

DECEMBER 20, 2016

This year, attendance was up 20% over 2015 and included delegate representatives of 116 banks from 53 countries. One Analyst’s Recap: The event was an engaging mix of bank-presented case studies, vendor perspectives and analyst analysis. Not a single bank case study conveyed any sort of notion that they had arrived.

Case Study 100

Case Study Metro Study Capital 100

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. He lasted one day in the cold December rain before convincing the guys that leaflets were old school and they really needed a website, which Tom then built and still exists today.

Study 283

Study Training Fintech Digital Banking 283

Bobsguide

SEPTEMBER 23, 2022

“We are excited to partner with Finastra to support the enablement of their bank customers worldwide with simple access to Visa Direct. Together, we are bringing benefits of our global network to thousands of banks globally, providing a wide range of new and existing case studies to clients.”. Global Head of PR.

Case Study 74

Case Study Innovation Payments Study 74

Chris Skinner

JULY 29, 2020

A great headline posted in The Financial Times the other day: When the banks closed in Wuhan, nobody cared The Financial Times article makes clear how advanced the Chinese economy is today.

Case Study 541

Case Study Study Digital Banking Fintech 541

Chris Skinner

JUNE 26, 2020

Another day and another headline about Wirecard: ‘The money’s gone’: Wirecard collapses owing $4 billion Wirecard’s Missing Billions Forces Out CEO, Panics Lenders Wirecard: Former boss arrested over €1.9bn scandal How Wirecard fooled most of the people all of the time Inside Wirecard Why was Frankfurt so blind for so … The (..)

Case Study 541

Case Study Study Digital Banking Fintech 541

BankNXT

JANUARY 17, 2018

Jim Bruene provides a case study of Star One Credit Union's online banking, before and after, highlighting the key changes in its digital transformation. How Star One became the first BUX-certified FI in the world on BankNXT.

Case Study 40

Case Study Study Online User Experience 40

Chris Skinner

JULY 23, 2020

As a result, when I saw a great article about banks in Brazil by Contexto, who … The post FinTech challenger and neobanks in Brazil appeared first on Chris Skinner's blog. I stumbled across a great article about Brazilian neobanks the other day.

Fintech 476

Fintech Case Study Study Digital Banking 476

Chris Skinner

NOVEMBER 25, 2019

I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. The question is: are they adapting in … The post Are banks adapting in the right way? They are changing all the time, doing things all the time, adapting all the time.

Innovation 461

Innovation Case Study Study Digital Banking 461

PYMNTS

JUNE 27, 2018

Another progression that is happening in the world of contextual banking — at least according to the iGTB experience — is the change in the size of the FIs using the relevant technology. Every time we go lower, the technology gets better,” he said.

Big Data 171

Big Data Analytics Case Study Data 171

Gonzobanker

DECEMBER 8, 2021

Like Rocket Mortgage’s rise using digital tech, marketing, and outreach, Rockbridge’s portfolio reads like a checklist in new world growth methods. Chime, Square, and Rocket’s methods are case studies in how to grow a business (fintech or otherwise) now.

Fintech 199

Fintech Los Angeles Lending Analytics 199

The Financial Brand

APRIL 12, 2016

Can banks and credit unions keep up with megabanks when it comes to the mobile channel? Here's how scrappy institution managed to pull it off.

Case Study 12

Case Study Mobile Study Innovation 12

Insights on Business

SEPTEMBER 13, 2018

From pipes to platforms, banks need to be redesigned as a set of business components in support of marketplace and digital banking. Instead, banks need to adopt a flexible, platform model where banks provide an “open banking” approach that aligns with a customer’s journey rather than just at a moment in time.

Operations 184

Operations Case Study Customer Experience Analytics 184

Chris Skinner

AUGUST 13, 2019

I recently attended a FinTech conference where Henry Ma, Vice President & Chief Information Officer of WeBank, presented an update of how the bank is faring in China. This may … The post A bank that runs accounts for just 50 cents a year appeared first on Chris Skinner's blog.

Conference 403

Conference Fintech Case Study Study 403

Gonzobanker

FEBRUARY 26, 2019

Thirty-six percent of banks and credit unions plan to implement or replace digital account opening systems this year, according to Cornerstone Advisors’ What’s Going On In Banking 2019. That’s three times the change rate of core systems and twice the change rate of transactional digital banking systems.

Fintech 98

Fintech Analytics Lending Case Study 98

Chris Skinner

FEBRUARY 3, 2019

Why it has returned is due to the announcement of Santander closing a fifth of its UK branch network: The Spanish-owned bank, which has one of the largest high street networks in Britain, will shut 140 branches, leaving … The post Is the branch dead? A regular discussion of mine has resurfaced in recent days: is the branch dead?

Case Study 369

Case Study Study Digital Banking 369

Chris Skinner

SEPTEMBER 25, 2018

Digital Human only came out a few months ago, and here I am off already on a new one. I’m not going to share too much about it yet, as it won’t come out for two years, except to give you some clues on … The post Which banks do ‘get IT’? I’m working on my next book already.

Case Study 372

Case Study Study Digital Banking Fintech 372

Fintech Labs Insights

MARCH 15, 2024

Here’s why it thinks you should attend (full disclosure, #10 is mine): Stay Updated : Learn the latest AI trends reshaping the financial services industry Network : Connect with industry peers, thought leaders, and potential partners.

Conference 15

Conference Las Vegas Fintech Case Study 15

Celent Banking

JANUARY 23, 2017

Over its ten years of existence, Celent’s Model Bank programme has always changed and evolved. In the last few years we have been awarding multiple initiatives in a small number of categories – for example, last year we had four winners in Digital Banking Transformation, the busiest of seven categories.

Risk Management 100

Risk Management Innovation Case Study blockchain 100

Chris Skinner

JUNE 17, 2018

Last week, our good friend Dave Birch posted a great blog about the Amazonisation of Banking, most of which I agreed with. The Amazonisation of Banking… …is very different from Amazon being … The post The Amazonisation of Banking appeared first on Chris Skinner's blog.

Course 377

Course Case Study Study Digital Banking 377

Chris Skinner

JANUARY 21, 2020

Another useful person in my online network is Steve McLaughlin of @FTPartners, who I spotted sent a tweet last week saying they had produced a challenger bank report.

Online 371

Online Report Case Study Study 371

PYMNTS

OCTOBER 25, 2019

Other differences also stand out for the country’s FinTech scene – differences that seem likely to, at the least, produce case studies in the near future about the relationships being created in the FinTech and financial services world to create more innovation around products and services. “We Vital Collaboration.

Fintech 111

Fintech Case Study Maine Innovation 111

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

Leadership 87

Leadership Case Study Innovation Online 87

Chris Skinner

SEPTEMBER 10, 2018

I enjoyed the LendIt conference in Shanghai, and wrote a few notes. In particular, I enjoyed hearing the story of XWBank as told by Jiang Hai, the Vice Chairman. His presentation was in Chinese but, from the simultaneous translation and slides, I picked up some interesting stats.

Conference 292

Conference Case Study Study Digital Banking 292

Chris Skinner

MAY 9, 2018

A lot of it was focused upon Artificial Intelligence and Machine Learning towards the end, but the first half was interesting as it focused upon why there is a backlash against Silicon … The post Tech firms will be regulated like banks in future appeared first on Chris Skinner's blog.

Regulation 307

Regulation Case Study Study Digital Banking 307

Chris Skinner

AUGUST 25, 2017

What will happen when Amazon opens a bank. … The post Is Amazon About to Burst Banks? I get press releases all the time and generally ignore them. In fact, I don’t know why they email me, as I never post them on the blog. I just got one that I’m posting on the blog. Floodgates opening.

Case Study 340

Case Study Study Digital Banking Technology 340

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

Leadership 79

Leadership Case Study Innovation Online 79

Chris Skinner

JANUARY 19, 2020

Case in point is the latest coverage of JPMorgan Chase’s (JPMC) 2019 results. The bank’s latest results are stunning, with the fourth-quarter profit soaring to $8.52 … The post JPMorgan Chase: First Among Equals appeared first on Chris Skinner's blog.

Technology 280

Technology Marketing Case Study Study 280

Chris Skinner

MARCH 13, 2018

I’ve written a lot about Alibaba, Ant Financial and Alipay. This is not because I endorse or want to advertise the company, but because they are the first company to have embarked on a global financial inclusion strategy and have been marking it happen.

Strategy 292

Strategy Company Case Study Study 292