Chris Skinner

JUNE 26, 2020

Another day and another headline about Wirecard: ‘The money’s gone’: Wirecard collapses owing $4 billion Wirecard’s Missing Billions Forces Out CEO, Panics Lenders Wirecard: Former boss arrested over €1.9bn scandal How Wirecard fooled most of the people all of the time Inside Wirecard Why was Frankfurt so blind for so … The (..)

Case Study 541

Case Study Study Digital Banking Fintech 541

Chris Skinner

JULY 29, 2020

A great headline posted in The Financial Times the other day: When the banks closed in Wuhan, nobody cared The Financial Times article makes clear how advanced the Chinese economy is today.

Case Study 541

Case Study Study Digital Banking Fintech 541

South State Correspondent

JULY 24, 2024

” This banker may even be thinking of starting a completely new digital bank using a high-yield account as its flagship product. Looking at the Math of an Average Business Savings Account – Case Study Let’s take one of the most underutilized products in banking: the business savings account.

South Carolina 417

South Carolina Marketing Capital Idaho 417

Perficient

DECEMBER 2, 2020

“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. Join Us Next Week. Please register today !

Data 294

Data Customer Experience Case Study Branding 294

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. He lasted one day in the cold December rain before convincing the guys that leaflets were old school and they really needed a website, which Tom then built and still exists today.

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Study Training Fintech Digital Banking 283

Chris Skinner

JULY 23, 2020

As a result, when I saw a great article about banks in Brazil by Contexto, who … The post FinTech challenger and neobanks in Brazil appeared first on Chris Skinner's blog. I stumbled across a great article about Brazilian neobanks the other day.

Fintech 476

Fintech Case Study Study Digital Banking 476

Chris Skinner

NOVEMBER 25, 2019

I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. The question is: are they adapting in … The post Are banks adapting in the right way? They are changing all the time, doing things all the time, adapting all the time.

Innovation 461

Innovation Case Study Study Digital Banking 461

Chris Skinner

AUGUST 13, 2019

I recently attended a FinTech conference where Henry Ma, Vice President & Chief Information Officer of WeBank, presented an update of how the bank is faring in China. This may … The post A bank that runs accounts for just 50 cents a year appeared first on Chris Skinner's blog.

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Conference Fintech Case Study Study 403

Chris Skinner

JUNE 17, 2018

Last week, our good friend Dave Birch posted a great blog about the Amazonisation of Banking, most of which I agreed with. The Amazonisation of Banking… …is very different from Amazon being … The post The Amazonisation of Banking appeared first on Chris Skinner's blog.

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Course Case Study Study Digital Banking 377

Chris Skinner

SEPTEMBER 25, 2018

Digital Human only came out a few months ago, and here I am off already on a new one. I’m not going to share too much about it yet, as it won’t come out for two years, except to give you some clues on … The post Which banks do ‘get IT’? I’m working on my next book already.

Case Study 372

Case Study Study Digital Banking Fintech 372

Chris Skinner

FEBRUARY 3, 2019

Why it has returned is due to the announcement of Santander closing a fifth of its UK branch network: The Spanish-owned bank, which has one of the largest high street networks in Britain, will shut 140 branches, leaving … The post Is the branch dead? A regular discussion of mine has resurfaced in recent days: is the branch dead?

Case Study 369

Case Study Study Digital Banking 369

Celent Banking

MAY 20, 2016

The use of biometrics (fingerprint, facial and vocal) to access its mobile banking application positions USAA to be able to compete with Fintechs across the digital banking ecosystem and offer exceptional service to its military and family members. USAA worked with Daon Inc.

Security 113

Security Fraud Case Study Risk Management 113

Chris Skinner

AUGUST 25, 2017

What will happen when Amazon opens a bank. … The post Is Amazon About to Burst Banks? I get press releases all the time and generally ignore them. In fact, I don’t know why they email me, as I never post them on the blog. I just got one that I’m posting on the blog. Floodgates opening.

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Case Study Study Digital Banking Technology 340

Celent Banking

JANUARY 20, 2017

We expected to see nominations around digital banking, branch and core transformation, and payments, to name a few, and we weren’t disappointed. EMEA led the pack quantitatively, with APAC and North America roughly the same, and the strongest showing yet from Latin America.

Case Study 100

Case Study Boston Innovation Massachusetts 100

Chris Skinner

MAY 9, 2018

A lot of it was focused upon Artificial Intelligence and Machine Learning towards the end, but the first half was interesting as it focused upon why there is a backlash against Silicon … The post Tech firms will be regulated like banks in future appeared first on Chris Skinner's blog.

Regulation 307

Regulation Case Study Study Digital Banking 307

Chris Skinner

SEPTEMBER 5, 2017

This is, in part, because he’s contributed one of the key pieces I’m using in my new book Digital Human (due for release next Spring), and partly because we met at … The post Financial Inclusion in Mexico: Saldazo’s overnight success appeared first on Chris Skinner's blog.

Regional 305

Regional America Case Study Study 305

South State Correspondent

OCTOBER 26, 2023

Sunday Programming: consisted of a federal lobbying track, AI Summit, Small Business, Fraud, running a fintech, cannabis banking, and modernizing the banking core system. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

Conference 221

Conference Las Vegas Fraud Data 221

Chris Skinner

JULY 19, 2017

I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world. They may or may not be, you can decide, as I’m posting some of their stories here. These are the ones I quite liked, so it’s not exhaustive.

Innovation 298

Innovation Capital Conference Customer Experience 298

Chris Skinner

SEPTEMBER 11, 2017

I’m making a presentation on cybersecurity this week at our Nordic Finance Innovation meetings. This meant preparing a few new slides from scratch as I don’t have a set deck for cybercrime, and sat and started ideas just as the news dropped about the Equifax breach.

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Meeting Innovation Case Study Study 295

PYMNTS

JUNE 27, 2018

Another progression that is happening in the world of contextual banking — at least according to the iGTB experience — is the change in the size of the FIs using the relevant technology. Every time we go lower, the technology gets better,” he said.

Big Data 171

Big Data Analytics Case Study Data 171

PYMNTS

FEBRUARY 26, 2020

The debate around data privacy is getting a new boost as discussions of open banking get real. For a case study in the new privacy rules at scale, people are looking to China and its Multi-Level Protection Scheme 2.0 As covered in the Merchants’ Guide to Navigating Global Payments Regulations , MLPS 2.0

Regulation 130

Regulation Case Study Fraud Study 130

Chris Skinner

MARCH 13, 2018

I’ve written a lot about Alibaba, Ant Financial and Alipay. This is not because I endorse or want to advertise the company, but because they are the first company to have embarked on a global financial inclusion strategy and have been marking it happen.

Strategy 292

Strategy Company Case Study Study 292

Chris Skinner

SEPTEMBER 10, 2018

I enjoyed the LendIt conference in Shanghai, and wrote a few notes. In particular, I enjoyed hearing the story of XWBank as told by Jiang Hai, the Vice Chairman. His presentation was in Chinese but, from the simultaneous translation and slides, I picked up some interesting stats.

Conference 292

Conference Case Study Study Digital Banking 292

Insights on Business

SEPTEMBER 13, 2018

From pipes to platforms, banks need to be redesigned as a set of business components in support of marketplace and digital banking. Instead, banks need to adopt a flexible, platform model where banks provide an “open banking” approach that aligns with a customer’s journey rather than just at a moment in time.

Operations 184

Operations Customer Experience Case Study Analytics 184

Chris Skinner

AUGUST 31, 2017

I just had a whirlwind visit to Indonesia to support DBS in the rollout of their digibank service there. It was a very short visit, but a packed evening of presentations and discussions. Part of the time was spent with Piyush Gupta, the CEO, who I’ve been watching for some … The post What makes DBS different?

Case Study 290

Case Study Study Digital Banking 290

Chris Skinner

JANUARY 21, 2020

Another useful person in my online network is Steve McLaughlin of @FTPartners, who I spotted sent a tweet last week saying they had produced a challenger bank report.

Online 285

Online Report Case Study Study 285

Chris Skinner

APRIL 6, 2018

I was having a chat about Artificial Intelligence (AI) in banking the other day. I know that systems like Erica, short for Bank of AmErica, are up and running … The post Some banks are technology companies appeared first on Chris Skinner's blog.

Technology 281

Technology Company America Examples 281

Celent Banking

DECEMBER 20, 2016

This year, attendance was up 20% over 2015 and included delegate representatives of 116 banks from 53 countries. One Analyst’s Recap: The event was an engaging mix of bank-presented case studies, vendor perspectives and analyst analysis. Not a single bank case study conveyed any sort of notion that they had arrived.

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Case Study Metro Study Capital 100

Chris Skinner

MARCH 13, 2018

I’ve just spent a few days in India and the inevitable discussions around Aadhaar, UPI, demonetization and more came around. Y’all may know some of this as I’ve blogged about it before but the bit that I wanted to focus upon was the demonetization position.

Case Study 276

Case Study Study Digital Banking Fintech 276

Chris Skinner

JUNE 19, 2017

We had a great meeting of the Financial Services Club this week with guest keynote Derek White, Global Head of Customer Solutions for BBVA reporting directly to the CEO, Carlos Torres Vila.

Big Data 270

Big Data Mobile Customer Experience Analytics 270

Gonzobanker

DECEMBER 8, 2021

Like Rocket Mortgage’s rise using digital tech, marketing, and outreach, Rockbridge’s portfolio reads like a checklist in new world growth methods. Chime, Square, and Rocket’s methods are case studies in how to grow a business (fintech or otherwise) now.

Fintech 206

Fintech Los Angeles Lending Analytics 206

Chris Skinner

APRIL 25, 2018

Banks are trusted guardians of our money. It’s when our money is breached or lost that banks misbehave, which is why the 2008 financial crisis was so concerning. The run on Northern Rock and Bear Stearns were terrible moments … The post What is the worst thing a bank can do? appeared first on Chris Skinner's blog.

Case Study 262

Case Study Study Digital Banking Technology 262

Chris Skinner

FEBRUARY 22, 2017

The rumour goes something like: are you not surprised that banks grow into big beasts, as it’s government supported? Governments want banks to be big and regulated, because governments can then access the data the bank is keeping about their clients. I heard a rumour the other day.

America 262

America Data Analysis System 262

Abrigo

AUGUST 13, 2024

Some recent episode titles include: “How micro-engagements generate sales and build loyalty,” “The art of standing out in financial service marketing,” and “Building a future-ready digital banking platform.” Banking on Fraudology Banking on Fraudology is hosted by Hailey Windham, CFCS, who was named a 2023 CU Rockstar.

Fraud 221

Fraud Community Community Bank Lending 221

Chris Skinner

JULY 14, 2017

One company that is seeking global domination is Ant Financial. The company has an open stated intention to reach two billion users by 2025.

Analysis 258

Analysis Innovation Fintech Mobile 258

Chris Skinner

NOVEMBER 27, 2017

I wrote about the fact that digital transformation does not create greater shareholder value … yet … and then DBS announce that they are the first bank in the world to demonstrate the link between digitization and shareholder value creation on November 17.

Case Study 255

Case Study Study Digital Banking 255

Chris Skinner

JUNE 10, 2018

I met a Washington insider this week. During the banter, I mentioned how much better the European authorities are at beating up the US tech giants than the Americans. This is illustrated well by the recent New York Times feature on Margrethe Vestager, Europe’s competition commissioner.

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America Data Washington New York 243