Celent Banking

JANUARY 20, 2017

Ongoing innovation in banking technology is clearly beginning to pay off, and we’ve been privileged to learn an immense amount from all of the financial institutions that took the time to tell us about their how they’ve been using technology and innovation to serve customers better, become more efficient, and mitigate risk.

Case Study 100

Case Study Boston Innovation Massachusetts 100

PYMNTS

FEBRUARY 26, 2020

The party always ends, however, and governments have caught up to all that wild innovation. The debate around data privacy is getting a new boost as discussions of open banking get real. For a case study in the new privacy rules at scale, people are looking to China and its Multi-Level Protection Scheme 2.0

Regulation 130

Regulation Case Study Fraud Study 130

Bobsguide

SEPTEMBER 23, 2022

The out-of-the-box processing capability offered by Finastra’s Payments Hub solutions, enabled by Visa Direct and available on premises or in the cloud as SaaS, will enable banks to bypass these complexities with an integration to the Visa network through Finastra’s FusionFabric.cloud open development platform. Global Head of PR.

Case Study 74

Case Study Innovation Payments Study 74

Chris Skinner

SEPTEMBER 11, 2017

I’m making a presentation on cybersecurity this week at our Nordic Finance Innovation meetings. This meant preparing a few new slides from scratch as I don’t have a set deck for cybercrime, and sat and started ideas just as the news dropped about the Equifax breach.

Meeting 295

Meeting Innovation Case Study Study 295

South State Correspondent

OCTOBER 26, 2023

Sunday Programming: consisted of a federal lobbying track, AI Summit, Small Business, Fraud, running a fintech, cannabis banking, and modernizing the banking core system. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

Conference 221

Conference Las Vegas Fraud Data 221

Celent Banking

MAY 20, 2016

Celent profiles two award-winning banks who have modelled excellence in their use of risk management technologies across their banks. They demonstrated: Degree of innovation. Left to right, Martin Pilecky, CIO Alfa-Bank; Gary McAlum, SVP Enterprise Security Group USAA; Joan McGowan, Senior Analyst Celent).

Security 113

Security Fraud Case Study Risk Management 113

Celent Banking

JANUARY 23, 2017

Over its ten years of existence, Celent’s Model Bank programme has always changed and evolved. In the last few years we have been awarding multiple initiatives in a small number of categories – for example, last year we had four winners in Digital Banking Transformation, the busiest of seven categories.

Risk Management 100

Risk Management Innovation Case Study blockchain 100

FICO

APRIL 24, 2023

Trust Bank designed a great origination process and made use of the technologies in an innovative way. How FICO Can Help Improve Your Customer Onboarding Watch this video of Lalit Lohia, CRO at Trust Bank talk about FICO Platform and how successful it was for digital banking customer onboarding.

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

PYMNTS

OCTOBER 25, 2019

Open Banking will create the infrastructure for innovation,” van Dam said. We have incumbent banks that provide very good service, and are very profitable,” noted van Dam. It’s a very collaborative industry,” he said of the FinTech and payments innovation space in New Zealand.

Fintech 111

Fintech Case Study Maine Innovation 111

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. He lasted one day in the cold December rain before convincing the guys that leaflets were old school and they really needed a website, which Tom then built and still exists today.

Study 283

Study Training Fintech Digital Banking 283

The Financial Brand

APRIL 12, 2016

Can banks and credit unions keep up with megabanks when it comes to the mobile channel? Here's how scrappy institution managed to pull it off.

Case Study 12

Case Study Mobile Study Innovation 12

Chris Skinner

JULY 14, 2017

The way in which they’ll achieve that is through local partnerships, and many of those have been started already: Ant Financial invests in Thailand’s Ascend Money as part of global expansion play, November 2016 Alibaba to lead $200 million investment into Paytm’s online marketplace, February 2017 Jack Ma’s Ant Financial makes first investment (..)

Analysis 258

Analysis Innovation Fintech Mobile 258

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

Leadership 87

Leadership Case Study Innovation Online 87

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

Leadership 79

Leadership Case Study Innovation Online 79

Fintech Labs Insights

MARCH 15, 2024

Here’s why it thinks you should attend (full disclosure, #10 is mine): Stay Updated : Learn the latest AI trends reshaping the financial services industry Network : Connect with industry peers, thought leaders, and potential partners.

Conference 15

Conference Las Vegas Fintech Case Study 15

Chris Skinner

JUNE 8, 2017

I recently hosted Nick Ogden, the founder of WorldPay and serial entrepreneur, at our Nordic Finance Innovation meetings in Stockholm and Oslo. Nick is now launching the first new UK clearing bank for over 250 years called ClearBank.

Branding 206

Branding Meeting System Regulation 206

Gonzobanker

FEBRUARY 26, 2019

“There are startups that want to destroy banks and startups that want banks to buy their software. Luckily for the banks, there are many more of the latter than the former.” – Bank Innovation. Recent fintech deals across digital, lending, payments and infrastructure are telling a big story. Money talks.

Fintech 98

Fintech Analytics Lending Case Study 98

South State Correspondent

APRIL 24, 2023

It AUTONOMOUSLY decided that it was not going to reach the $2mm goal and then came up with the following action set that it executed: Alone, it figured out that it needed a clearer call to action, personalization of the email to improve performance, highlight case studies/testimonials and create a limited-time offer to drive a sense of urgency.

social media 195

social media Data Marketing Technology 195

Chris Skinner

MARCH 30, 2017

Build it and they will come” The ambitions in this region are unlimited however and, like China, nothing stops innovation if the Crown Prince and government are behind it. Ten years ago, when the first Global Financial Centres Index was produced, Dubai was at number 25 in the charts, and Abu Dhabi, Doha and Bahrain didn’t even make the list.

Regional 150

Regional Fintech Conference Maine 150

Chris Skinner

JANUARY 19, 2020

Case in point is the latest coverage of JPMorgan Chase’s (JPMC) 2019 results. The bank’s latest results are stunning, with the fourth-quarter profit soaring to $8.52 … The post JPMorgan Chase: First Among Equals appeared first on Chris Skinner's blog.

Technology 280

Technology Marketing Case Study Study 280

Chris Skinner

APRIL 6, 2018

I was having a chat about Artificial Intelligence (AI) in banking the other day. I know that systems like Erica, short for Bank of AmErica, are up and running … The post Some banks are technology companies appeared first on Chris Skinner's blog.

Technology 281

Technology Company America Examples 281

Chris Skinner

SEPTEMBER 5, 2017

This is, in part, because he’s contributed one of the key pieces I’m using in my new book Digital Human (due for release next Spring), and partly because we met at … The post Financial Inclusion in Mexico: Saldazo’s overnight success appeared first on Chris Skinner's blog.

Regional 305

Regional America Case Study Study 305

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. It's a question continually posed in The 11 Commandments of Digital Banking.

Management 52

Management Customer Experience Regional Strategy 52

Chris Skinner

JUNE 19, 2017

We had a great meeting of the Financial Services Club this week with guest keynote Derek White, Global Head of Customer Solutions for BBVA reporting directly to the CEO, Carlos Torres Vila.

Big Data 270

Big Data Mobile Customer Experience Analytics 270

Chris Skinner

MARCH 28, 2018

I was reading about banks being average to poor at marketing, and wondered about it. Banks’ advertising generally is about either being cool or in love with you. Here are a few examples from British banks.

Examples 234

Examples Marketing Case Study Study 234

Chris Skinner

FEBRUARY 6, 2018

I spotted two stories about BBVA that appeared yesterday. The first was in the Financial Times with BBVA Chairman Francisco Gonzalez asking the G20 to take action against the big internet firms, saying “authorities [need] to bring order to this massive change” that could “pose risks to financial stability”.

Case Study 232

Case Study Study Digital Banking Innovation 232

Chris Skinner

MARCH 9, 2018

I’m having lots of discussions about tokenisation and cryptocurrencies, and it often boils down to hashing the data. Hashing data is taking the source information which may be your account details or card information and shortening it into a machine-readable link that doesn’t share the original data.

cryptocurrency 223

cryptocurrency Data Cards Case Study 223

Chris Skinner

JUNE 21, 2018

I sometimes think I’m too harsh on the financial community, with my continual banter about core systems change, lack of digital leadership, inability to see how critical digital is to their future and the impact FinTech is making on global financial structures.

How To 204

How To Leadership Community Fintech 204

Chris Skinner

SEPTEMBER 19, 2017

I mentioned the Lego Bank not built by Lego recently. It’s all about the Open Marketplace of apps, APIs and analytics, and I said that the idea was illustrated well by firms like Solaris, Clear.bank and Bud.

Video 192

Video Analytics Case Study Study 192

Chris Skinner

OCTOBER 19, 2016

My presentations change every day, but I got a great new slide to illustrate the burning platform that banks sit upon. But there is a burning platform in all banks, and it’s … The post Banks’ burning platform is obvious appeared first on Chris Skinner's blog.

Case Study 150

Case Study Study Digital Banking Innovation 150

Chris Skinner

SEPTEMBER 9, 2016

Building on yesterday’s blog (Do bank’s need a CIO?) , the key misunderstanding is the role. Most banks thing the CIO is there to run the technology. First and foremost, the person leading technology developments in any incumbent bank of … The post The developer-driven bank appeared first on Chris Skinner's blog.

Technology 150

Technology Case Study Study Digital Banking 150

Fintech Labs Insights

AUGUST 16, 2016

Early this summer, we started reviewing applications from companies excited to present their latest fintech tools, technologies, APIs, platforms, case studies, and tutorials at FinDEVr Silicon Valley 2016. Marqeta’s open API issuer processor platform creates payment infrastructure for commerce innovators.

Analytics 12

Analytics Data Fintech Case Study 12

Celent Banking

APRIL 18, 2016

Last week many of us at Celent were in New York attending our Innovation and Insight Day on April 13th. It is Celent's flagship event during which we announce Model Bank and Model Insurer winners and celebrate their achievements. Celent Model Bank 2016 winners are: Model Bank 2016 Categories. Citizens Bank, US.

US 100

US Case Study Risk Management America 100

Chris Skinner

MARCH 17, 2017

The OCC made this determination based on its work assessing the role of innovation in banking. See Supporting Responsible Innovation in the Federal Banking System: An OCC Perspective. On June 23, 2016, the OCC held a forum to discuss issues regarding responsible innovation.

Apple 307

Apple Innovation Fintech United States 307

Celent Banking

MARCH 16, 2015

The clients who attended were extraordinarily open about their stories and presented extremely compelling case studies. Learning about the pricing practices of Telcos showed how much opportunity is left for banks in this space. I spoke on Customer Experience Orchestration in a Digital World.

Case Study 100

Case Study Customer Experience Study Digital Banking 100

PYMNTS

JANUARY 30, 2020

BMO rolled out both the check-scanning and easy PIN authentication innovations to more than 500 branches at the end of 2019. One more major component of BMO’s digital transformation was enabled earlier, however: an instant-issue debit card. “If

Operations 152

Operations ATM Cards Case Study 152

Chris Skinner

JULY 27, 2017

I was struck by some commentary with John Cryan, the CEO of Deutsche Bank, over on Bloomberg. The article is talking about the wild ride he has had since taking over the helm of the bank which had formerly been run by two CEOs (Juergen Fitschen and Anshu Jain).

System 284

System Taxes Analysis Case Study 284