Chris Skinner

JUNE 17, 2018

Last week, our good friend Dave Birch posted a great blog about the Amazonisation of Banking, most of which I agreed with. The Amazonisation of Banking… …is very different from Amazon being … The post The Amazonisation of Banking appeared first on Chris Skinner's blog.

Course 377

Course Case Study Study Digital Banking 377

Chris Skinner

FEBRUARY 22, 2017

The industries targeted to use those technologies were those that had high frequency of contact with the customer – banks, retailers, telco’s – and the whole idea was to get an in-depth analysis of the customer data to cross-sell and leverage knowledge of their needs and habits.

America 262

America Data Analysis System 262

Chris Skinner

JANUARY 19, 2020

When The Financial Times does what they’re good at – covering financial markets and not technology – then they do produce some fascinating content. Case in point is the latest coverage of JPMorgan Chase’s (JPMC) 2019 results.

Technology 216

Technology Marketing Case Study Study 216

South State Correspondent

OCTOBER 26, 2023

Sunday Programming: consisted of a federal lobbying track, AI Summit, Small Business, Fraud, running a fintech, cannabis banking, and modernizing the banking core system. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

Conference 221

Conference Las Vegas Fraud Data 221

Chris Skinner

AUGUST 25, 2017

What will happen when Amazon opens a bank. … The post Is Amazon About to Burst Banks? I get press releases all the time and generally ignore them. In fact, I don’t know why they email me, as I never post them on the blog. I just got one that I’m posting on the blog. Floodgates opening.

Case Study 340

Case Study Study Digital Banking Technology 340

Celent Banking

JANUARY 20, 2017

Ongoing innovation in banking technology is clearly beginning to pay off, and we’ve been privileged to learn an immense amount from all of the financial institutions that took the time to tell us about their how they’ve been using technology and innovation to serve customers better, become more efficient, and mitigate risk.

Case Study 100

Case Study Boston Innovation Massachusetts 100

Gonzobanker

DECEMBER 8, 2021

Like Rocket Mortgage’s rise using digital tech, marketing, and outreach, Rockbridge’s portfolio reads like a checklist in new world growth methods. Chime, Square, and Rocket’s methods are case studies in how to grow a business (fintech or otherwise) now.

Fintech 201

Fintech Los Angeles Lending Analytics 201

Chris Skinner

MAY 9, 2018

A lot of it was focused upon Artificial Intelligence and Machine Learning towards the end, but the first half was interesting as it focused upon why there is a backlash against Silicon … The post Tech firms will be regulated like banks in future appeared first on Chris Skinner's blog.

Regulation 307

Regulation Case Study Study Digital Banking 307

PYMNTS

FEBRUARY 26, 2020

The debate around data privacy is getting a new boost as discussions of open banking get real. For a case study in the new privacy rules at scale, people are looking to China and its Multi-Level Protection Scheme 2.0 As covered in the Merchants’ Guide to Navigating Global Payments Regulations , MLPS 2.0

Regulation 130

Regulation Case Study Fraud Study 130

Insights on Business

SEPTEMBER 13, 2018

From pipes to platforms, banks need to be redesigned as a set of business components in support of marketplace and digital banking. Instead, banks need to adopt a flexible, platform model where banks provide an “open banking” approach that aligns with a customer’s journey rather than just at a moment in time.

Operations 184

Operations Case Study Customer Experience Analytics 184

Abrigo

AUGUST 13, 2024

It features executives from financial institutions, financial technology firms, authors, consultants, and other experts in the banking industry. Banking on Fraudology Banking on Fraudology is hosted by Hailey Windham, CFCS, who was named a 2023 CU Rockstar.

Fraud 221

Fraud Community Community Bank Lending 221

Chris Skinner

SEPTEMBER 11, 2017

I’m making a presentation on cybersecurity this week at our Nordic Finance Innovation meetings. This meant preparing a few new slides from scratch as I don’t have a set deck for cybercrime, and sat and started ideas just as the news dropped about the Equifax breach.

Meeting 295

Meeting Innovation Case Study Study 295

Chris Skinner

JUNE 8, 2017

Here’s the overview: Built with Microsoft Azure, the bank offers a simple API plugin to any third party to get access to the full UK clearing system.

Branding 206

Branding Meeting System Regulation 206

Celent Banking

DECEMBER 20, 2016

This year, attendance was up 20% over 2015 and included delegate representatives of 116 banks from 53 countries. One Analyst’s Recap: The event was an engaging mix of bank-presented case studies, vendor perspectives and analyst analysis. Digital may not appear (yet) to be disruptive among your customers.

Case Study 100

Case Study Metro Study Capital 100

Chris Skinner

SEPTEMBER 10, 2018

I enjoyed the LendIt conference in Shanghai, and wrote a few notes. In particular, I enjoyed hearing the story of XWBank as told by Jiang Hai, the Vice Chairman. His presentation was in Chinese but, from the simultaneous translation and slides, I picked up some interesting stats.

Conference 292

Conference Case Study Study Digital Banking 292

Chris Skinner

SEPTEMBER 9, 2016

Building on yesterday’s blog (Do bank’s need a CIO?) , the key misunderstanding is the role. Most banks thing the CIO is there to run the technology. First and foremost, the person leading technology developments in any incumbent bank of … The post The developer-driven bank appeared first on Chris Skinner's blog.

Technology 150

Technology Case Study Study Digital Banking 150

Chris Skinner

JUNE 19, 2017

We had a great meeting of the Financial Services Club this week with guest keynote Derek White, Global Head of Customer Solutions for BBVA reporting directly to the CEO, Carlos Torres Vila.

Big Data 270

Big Data Mobile Customer Experience Analytics 270

Chris Skinner

APRIL 25, 2018

Banks are trusted guardians of our money. It’s when our money is breached or lost that banks misbehave, which is why the 2008 financial crisis was so concerning. The run on Northern Rock and Bear Stearns were terrible moments … The post What is the worst thing a bank can do? appeared first on Chris Skinner's blog.

Case Study 262

Case Study Study Digital Banking Technology 262

Chris Skinner

JULY 14, 2017

One company that is seeking global domination is Ant Financial. The company has an open stated intention to reach two billion users by 2025.

Analysis 258

Analysis Innovation Fintech Mobile 258

Celent Banking

JANUARY 23, 2017

Over its ten years of existence, Celent’s Model Bank programme has always changed and evolved. In the last few years we have been awarding multiple initiatives in a small number of categories – for example, last year we had four winners in Digital Banking Transformation, the busiest of seven categories.

Risk Management 100

Risk Management Innovation Case Study blockchain 100

Chris Skinner

JUNE 10, 2018

I met a Washington insider this week. During the banter, I mentioned how much better the European authorities are at beating up the US tech giants than the Americans. This is illustrated well by the recent New York Times feature on Margrethe Vestager, Europe’s competition commissioner.

America 243

America Data Washington New York 243

Chris Skinner

FEBRUARY 6, 2018

I spotted two stories about BBVA that appeared yesterday. The first was in the Financial Times with BBVA Chairman Francisco Gonzalez asking the G20 to take action against the big internet firms, saying “authorities [need] to bring order to this massive change” that could “pose risks to financial stability”.

Case Study 232

Case Study Study Digital Banking Innovation 232

Gonzobanker

FEBRUARY 26, 2019

Thirty-six percent of banks and credit unions plan to implement or replace digital account opening systems this year, according to Cornerstone Advisors’ What’s Going On In Banking 2019. That’s three times the change rate of core systems and twice the change rate of transactional digital banking systems.

Fintech 98

Fintech Analytics Lending Case Study 98

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Every customer with its own webpage, complete with educational content, and its own digital banking workflow.

social media 195

social media Data Marketing Technology 195

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

Leadership 87

Leadership Case Study Innovation Online 87

PYMNTS

OCTOBER 25, 2019

But the story of how payments are evolving there can offer lessons for the rest of the globe, along with glimpses of how the relevant technology might play out in the 2020s. We have incumbent banks that provide very good service, and are very profitable,” noted van Dam. Vital Collaboration.

Fintech 111

Fintech Case Study Maine Innovation 111

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

Leadership 79

Leadership Case Study Innovation Online 79

FICO

JUNE 30, 2021

As a digital banking leader in Slovakia we are looking forward to this cooperation,” said Zden?k a responsible for retail banking. FICO® Decision Optimizer, part of the FICO® Platform , supports the entire lifecycle of designing, developing, executing and deploying decision optimization technology. by Nikhil Behl.

Lending 52

Lending Case Study Strategy Software 52

Chris Skinner

MARCH 30, 2017

I’ve just returned from the United Arab Emirates (UAE) where there were a number of events. Just a few weeks ago, I was in Bahrain, talking at a conference about FinTech as usual. What struck me is the interest and excitement about FinTech in both countries.

Regional 150

Regional Fintech Conference Maine 150

Chris Skinner

OCTOBER 19, 2016

My presentations change every day, but I got a great new slide to illustrate the burning platform that banks sit upon. But there is a burning platform in all banks, and it’s … The post Banks’ burning platform is obvious appeared first on Chris Skinner's blog.

Case Study 150

Case Study Study Digital Banking Innovation 150

Chris Skinner

MAY 11, 2016

A core part of this is focused upon building a cheap shared ledger structure for digital identity and digital currencies and guess what? ValueWeb makes the contention that you cannot have an internet of things without a real-time and cheap internet of value.

blockchain 150

blockchain Case Study Study Digital Banking 150

Chris Skinner

MARCH 30, 2016

Two are full banks with banking … There are a number of hotbeds for innovation in finance – London, Singapore, Tel Aviv, Silicon Valley – may all spring to mind to begin with … but what about Berlin and Munich? Yes, Berlin is showing some interesting true colours with three standout start-ups: Fidor, NUMBER26 and solaris.

Innovation 150

Innovation Case Study Study Digital Banking 150

FICO

APRIL 24, 2023

Trust Bank designed a great origination process and made use of the technologies in an innovative way. How FICO Can Help Improve Your Customer Onboarding Watch this video of Lalit Lohia, CRO at Trust Bank talk about FICO Platform and how successful it was for digital banking customer onboarding.

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

FICO

JUNE 21, 2022

Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers. How Decision Platform Technology Drives Agility. It's a question continually posed in The 11 Commandments of Digital Banking. Saxon Shirley. Wed, 05/25/2022 - 03:43.

Management 52

Management Customer Experience Regional Strategy 52

William Mills

DECEMBER 1, 2016

As senior account agent, Curtis delivers public relations support to mortgage and digital banking clients. “Our agency is committed to bringing aboard the best and brightest talent in the financial technology industry which ensures successful outcomes for our clients and relevant, timely content for our friends in the media.

St. Louis 40

St. Louis Georgia social media Missouri 40

Lex Sokolin

MAY 25, 2020

There are, all of a sudden, a lot of deals being done across financial technology. Let’s use Goldman Sachs as our case study and our frame of mind. Because apparently, Goldman Sachs is considering buying up Wells Fargo, PNC, or US Bancorp to accelerate its transformation into a consumer banking brand. But I digress.

Strategy 52

Strategy Fintech Capital Technology 52

FICO

NOVEMBER 15, 2022

Digital banking is used by an estimated 93% of the UK adult population and is forecast to increase further within the next two years. By 2024, 435 million Europeans are predicted to be using online and mobile banking – up from 398 million today. Case Study – How Loblaw Adopted FICO Analytics to Deliver Customer Loyalty at Scale.

Analytics 52

Analytics Fraud Case Study Data 52