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Companies like to focus on accelerating digital transformation to be the ‘leaders of Industry’. However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The Approach.
The other trend that was already in motion was buying alcohol – wine in particular – online. This has left Brandenberg with a casestudy in management, as he gears up for what he expects will be continued high levels of the digital-first economy for wine.
This report provides some starting points on what COBIs should be investigating now in digital, with guidance and casestudies from North American peers. To get into digital—or improve their position—COBIs should start with the following: Make your digitalstrategy your driving force.
The stellar growth of point-of-sale finance, notably in the shape of BNPL (buy-now-pay-later), is a case in point. But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months.
For example, Bain & Company highlights a casestudy in which it worked with a major beverage manufacturer interested in taking more advantage of digital channels. The company also lacked a cohesive vision that promoted collaboration between digital and the traditional corporate structure.”
On this day, read a casestudy from a credit union that used the Filene Method —an innovation curriculum developed from a decade of experience in creating, testing, and implementing ideas—to open up the floodgates of creativity, passion and excellence among its staff. Namely, your website. How’s that experience?
The jury of six featured Michael Ludden, Product Manager, Developer Relations, IBM Watson; John Musser, Founder and CEO of API Science; Neha Sampat, CEO of Built.io; Michael Stowe, Developer Relations Manager for MuleSoft; Steven Willmott, CEO of 3scale; and Rob Zazueta, Director of DigitalStrategy, TIBCO Software.
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