Celent Banking

MARCH 4, 2017

It is my privilege to be part of the judging panel for Celent Model Bank Awards for 2017 for the following three categories: Fraud Management and Cybersecurity – for the most creative and effective approach to fraud management or cybersecurity.

Risk Management 100

Risk Management Fraud Management Case Study 100

PYMNTS

FEBRUARY 19, 2019

Further proof of that came recently from a young company based in San Francisco called Castle , which helps eCommerce operators such as Touch of Modern and Rue La La to defend against that type of fraud. The specific problem the company aims to solve is one that is increasingly familiar to other digital and eCommerce operations. “We

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. To read the Case Study, download the Playbook. Read these and the rest of the latest headlines in the Tracker. About the Playbook.

Payments 183

Payments User Experience Training Case Study 183

Abrigo

JUNE 23, 2020

As most operations have shifted to a digital-first world due to the coronavirus pandemic, institutions have had to adjust and adapt new technologies to stay competitive and thrive during these times. We understand the trust you put in us when you use our BSA/AML and fraud software and we make the same investment in your program’s success.

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Software Community Resources Fraud 195

South State Correspondent

JULY 18, 2024

According to a 2022 Association for Financial Professionals report, 66% of organizations experience check fraud. In our last deep dive into the cost of checks for banks ( HERE ), we estimate that checks will end up costing banks about $12 per check (below) in 2024 when you add up branch costs, operational processing, and fraud.

Fraud 195

Fraud Payments Operations social media 195

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

Conference 221

Conference Las Vegas Fraud Data 221

PYMNTS

AUGUST 23, 2019

The Playbook also examines the increasing threat of fraud as more marketplaces deal with data breaches and their aftermath. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JUNE 27, 2018

CBX uses APIs , machine learning, predictive analytics and other technologies to automate and customize operations for corporate banking and B2B transactions. Contextual banking, in general, can also serve as fraud prevention, he said. Recommended options can be rated for speed, risk, legality, value and cost.

Big Data 171

Big Data Analytics Case Study Data 171

PYMNTS

MARCH 11, 2016

Operating locally can give a payments service provider a distinct advantage. Schrimpff points out that PayU offers installments in all 7 of the Latin American countries it operates in. Approval rates can also improve when a provider operate locally. CASE STUDIES. WHY GOING LOCAL MAKES A DIFFERENCE.

America 100

America Payments Fraud Case Study 100

PYMNTS

FEBRUARY 26, 2020

Back then, FinTechs asked for forgiveness instead of permission, rushing headlong into markets, disrupting them and operating in newly invented spheres of finance that regulators barely understood. For a case study in the new privacy rules at scale, people are looking to China and its Multi-Level Protection Scheme 2.0

Regulation 130

Regulation Case Study Fraud Study 130

PYMNTS

OCTOBER 17, 2018

If history is even a rough guide to the future, you can bet that some of the case studies, technology and techniques gained from what promises to be a major operational effort will make their way into the payments and commerce mainstream — which, of course, has its own daily issues with data breaches, hackers, fraud and authentication.

Payments 168

Payments Maine Case Study System 168

PYMNTS

JANUARY 30, 2020

Uber may be facing significant operational changes in California, however, due to a new law that reclassifies many contractors as employees. Artificial intelligence could be crucial for making consumer onboarding more secure on sharing platforms, and could also reduce overall fraud levels and stop data breaches in their tracks.

Miami 132

Miami social media Case Study Chicago 132

South State Correspondent

AUGUST 22, 2022

Commodore’s demise is a case study of how NOT to care about your customers and why business intelligence through proper data architecture is critical. Commodore didn’t know about its customer and didn’t have enough feedback from operations to understand its margins were inadequate.

Data 195

Data Analysis Marketing System 195

PYMNTS

SEPTEMBER 18, 2019

Amazon isn’t the only major eCommerce marketplace attempting to fend off fraud and counterfeit products. To learn more about how Vestiaire Collective is vetting luxury products before they sell and working to protect its platform, visit the Playbook’s Case Study. About the Playbook.

Online 126

Online Case Study Branding Fraud 126

FICO

NOVEMBER 24, 2020

As many of us who have long been in the industry know, fraud remains a top challenge for debit cards. billion in gross (attempted) debit card fraud and ultimately incurred losses of over $1 billion on debit and ATM transactions; the need for an effective solution to this problem has never been greater. In 2019 issuers faced $4.2

Fraud 52

Fraud Cards ATM Case Study 52

PYMNTS

JULY 26, 2016

PYMNTS’ Karen Webster noted that in order to ensure the best results for both customers and the firms that serve them, data must be good, fraud and attempted fraud must be tracked in real time, and platforms must remain robust. Having strong models in place also allow for verification decisions to be done on the fly.

Analytics 100

Analytics Customer Experience Fraud Case Study 100

PYMNTS

OCTOBER 29, 2019

CUNA Mutual Group reported last month that 177 fewer CUs operated than in the year prior, with mergers and acquisitions accounting for many of these losses. It aims to provide FIs with a single integration point and grant them access to a wide variety of FinTech products and services, including case studies, events and webinars.

Data 103

Data Maine Analytics Case Study 103

FICO

FEBRUARY 9, 2022

This shift has created significant opportunities for local banks, however with this growth comes the inevitable threat of increased fraud, exacerbated by the Covid pandemic and the explosion in ecommerce and card-not-present fraud. Expansion Brings Fraud Challenges.

Fraud 52

Fraud Cards Analytics System 52

FICO

MARCH 1, 2022

Fiserv, a leading global provider of payments and financial services technology solutions, has developed a new fraud mitigation service that has reduced fraud losses, which were already low by industry standards, by 10 to 15% for its small to midsize credit union and bank clients. Keeping Up With The Fraudsters.

Fraud 52

Fraud Analytics Cards Tools 52

Abrigo

AUGUST 26, 2019

source with typical money laundering typologies for drug trafficking The guidance goes into thorough detail for each of these typologies in addition to case studies which financial institutions may use for staff training and additions to their internal suspicious activity monitoring procedures. Fraud Prevention. Learn More.

United States 150

United States Training Bitcoin Case Study 150

PYMNTS

FEBRUARY 21, 2019

That’s not so say that everyone involved with mileage reimbursement is a crook (though, of course, mileage fraud does persist). However, reflections are not always the most accurate metrics, and that’s the case with the IRS mileage rate. Mileage Misconceptions. Different Programs.

Taxes 128

Taxes San Francisco New York City Case Study 128

PYMNTS

JULY 1, 2016

KW: This is a fraudster’s dream … you can make a lot of money; how big of a deal is fraud in your industry? KW: Beyond the 15 percent chargeback improvement noted in the case study, were there other things that prompted your review of your existing process and said “I want this out of my hands and into someone else’s?” .

Case Study 102

Case Study Fraud Online Training 102

FICO

JANUARY 29, 2021

Submissions included complex optimization problems, the automation of previously manual business processes and using the power of AI and machine learning to stop fraud and improve lending. Fraud & Security - Conductor Brazil. Ignazio Provinzano , head of risk operations at Swisscard (2019 winner.

Meeting 98

Meeting Analytics Florida Fraud 98

BankUnderground

JUNE 25, 2020

First, global financial services firms maintain central hubs for storing and analysing data generated by their cross-country operations. The UK is a leading hub for data centres (eg see case study on p.15 In some cases, firms ‘insource’ these functions to intra-group entities operating in lower-cost jurisdictions. .

Data 131

Data Big Data Regulation Risk Management 131

PYMNTS

AUGUST 28, 2018

When watching dance in videos, chances are good that those videos are from media company DanceOn , owned and operated by music platform izo. You can scale more quickly without having to find the headcount to support the operation,” he said. Fraud, too, went down with a better payments system.

Video 101

Video Case Study America Payments 101

PYMNTS

JULY 12, 2019

Smartphones are currently unable to store government-issued IDs like passports or drivers licenses due to the extensive cryptography necessary to prevent fraud. The NDI is expected to be fully operational by the end of 2020.

Mobile 108

Mobile National Samsung Case Study 108

PYMNTS

OCTOBER 17, 2018

If history is even a rough guide to the future, you can bet that some of the case studies, technology and techniques gained from what promises to be a major operational effort will make their way into the payments and commerce mainstream — which, of course, has its own daily issues with data breaches, hackers, fraud and authentication.

Payments 100

Payments Maine Case Study System 100

CFPB Monitor

MAY 13, 2019

The forum consisted of three panels: (1) Overview of the Small Business Financing Marketplace, (2) Case Study on Merchant Cash Advances, and (3) Consumer Protection Risks and the Path Ahead, along with the opening remarks of FTC Commissioner, Rohit Chopra, and closing remarks from FTC Bureau of Consumer Protection Director, Andrew Smith.

Case Study 68

Case Study Policies Lending Capital 68

FICO

MARCH 7, 2022

Digital communications options vary across the customer lifecycle, whether it’s for onboarding, account notifications, fraud alerts, or collections. Operational efficiency is poor. Case Study in Communications. It’s neither consistent nor comprehensive.

eBook 52

eBook Strategy Case Study Customer Experience 52

South State Correspondent

APRIL 24, 2023

It AUTONOMOUSLY decided that it was not going to reach the $2mm goal and then came up with the following action set that it executed: Alone, it figured out that it needed a clearer call to action, personalization of the email to improve performance, highlight case studies/testimonials and create a limited-time offer to drive a sense of urgency.

social media 195

social media Data Marketing Technology 195

FICO

JANUARY 28, 2022

Everything from managing new fraud patterns and customers who need financial assistance to remote working, furloughed staff and incorporating new sanitary measures. Fraud Management – ELO. Sibulelo Ncamani , head of operational risk and governance at Absa Bank (previous winner). Customer Onboarding & Management – Bradesco.

Meeting 52

Meeting Fraud Florida Management 52

FICO

NOVEMBER 12, 2019

To read more about Centralized Decisioning, including case studies and whitepapers (registration may be required) please visit [link]. The Platform has really grown as the launch pad that is rocketing entire companies to new levels of technical and business heights. We hope to see you at FICO World 2021, in Orlando, Florida.

Case Study 40

Case Study Conference Florida Management 40

FICO

AUGUST 15, 2018

When today’s businesses create a list of must-haves in the race to alter and ultimately transform how they operate, machine learning is one of those checkbox necessities. This combination can literally reshape how businesses operate. Case Study: Loyalty Is Rocket Science for a Major Canadian Grocer.

Analytics 53

Analytics Analysis Data Operations 53

PYMNTS

AUGUST 30, 2018

Paying for payments is singularly unappealing for most small businesses, Byrne noted – and in the cases of some independent operators, it doesn’t make economic sense. Traditional POS is too expensive for most small businesses, and they are getting charged a lot per month. So we say they can have our device too, and pay as they go.

ATM 105

ATM Cards Payments Case Study 105

FICO

NOVEMBER 15, 2022

Case Study – How Loblaw Adopted FICO Analytics to Deliver Customer Loyalty at Scale. Matt Cox is vice president and general manager of Europe, the Middle East and Africa for FICO, overseeing operations across the region. Matt joined FICO from Barclays where he was global director of Fraud. See all Posts.

Analytics 52

Analytics Fraud Case Study Data 52

FICO

JUNE 5, 2019

The scoring model makes a scientific decision for each customer by assessing the customer’s credit risk, fraud risk and behavior profile. Automating approvals saves substantial time as well as operating costs, making us nimbler and more competitive.”. Credit Card Growth - What's Next?

Management 40

Management Cards Case Study Marketing 40

FICO

MAY 20, 2021

A United States Government Accountability Office (GAO) study found that financial institutions spend between 0.4% of total operating expenses on anti-money laundering activity, while some of the largest banks in the study spent between 0.5% Source: FICO customer case study. by Sebastian Hetzler.

Compliance 52

Compliance United States Study Case Study 52