PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. LISNR Case Study. Science and invention are collective pursuits. The basic idea behind LISNR is to send data securely via audio.

Innovation 192

Innovation Retail Metro Case Study 192

Insights on Business

OCTOBER 31, 2019

In the continued evolution of the IBM Governance Risk and Compliance (GRC) product line, I am pleased to announce that effective today, Algo FIRST (FIRST) is rebranded to IBM FIRST Risk Case Studies. In particular, FIRST’s external loss event benefits can be seen in the integration to the OpenPages Operational Risk Management solution.

Case Study 79

Case Study Study Risk Management Compliance 79

Insights on Business

OCTOBER 31, 2019

In the continued evolution of the IBM Governance Risk and Compliance (GRC) product line, I am pleased to announce that effective today, Algo FIRST (FIRST) is rebranded to IBM FIRST Risk Case Studies. In particular, FIRST’s external loss event benefits can be seen in the integration to the OpenPages Operational Risk Management solution.

Case Study 70

Case Study Study Risk Management Compliance 70

South State Correspondent

MARCH 4, 2025

Generating profitable loans, increasing fee income, lowering deposit costs, or reducing operating costs might all be better alternatives to growing loan originations. The classic Harvard case study of the slower elevator problem is an iconic example of design thinking.

Examples 221

Examples Capital Data Case Study 221

Chris Skinner

MAY 18, 2017

Banking and innovation doesn’t go together. Innovation creates risk and risk is unacceptable in a financial marketplace. The idea is to innovate outside the markets. Take the risk without impacting the bank’s operations. That’s all good, but then how do you internalise the innovations after you’ve tested them?

Innovation 261

Innovation Financial Technology Marketing Examples 261

Perficient

JUNE 25, 2024

Toll Gates Are Needed To avoid repeating such scenarios, of that rather dire history, Hsu advocated for regulators and the industry to proactively identify points where growth and development should pause to ensure responsible innovation and build trust. The evolution of electronic trading provides a valuable case study to consider.

Case Study 221

Case Study Risk Management Analysis Innovation 221

PYMNTS

AUGUST 7, 2020

However, COVID-19 has been an accelerator in this space, with suppliers now shifting their operations to get paid faster, including the acceptance of credit cards for B2B payments.”. A Case Study In Digital Journeys. A Case Study In Digital Journeys. merchant services at American Express, told PYMNTS.

Case Study 182

Case Study Study Survey Cards 182

Chris Skinner

JULY 25, 2017

Housed at the World Bank, CGAP’s mission is to improve the lives of poor people by spurring innovations and advancing knowledge and solutions that promote responsible, sustainable, inclusive financial markets. Avoiding intermediaries to access this basic infrastructure brings operational savings, ultimately lowering costs.

ATM 274

ATM Bitcoin Retail blockchain 274

Chris Skinner

MAY 30, 2017

Fintech development in Rwanda is driven by Telcos.

Mobile 334

Mobile ATM Fintech Conference 334

South State Correspondent

JULY 24, 2024

Looking at the Math of an Average Business Savings Account – Case Study Let’s take one of the most underutilized products in banking: the business savings account. New acquisition, sales, marketing, support and management costs drive up the operating cost overtime further hurting profit.

South Carolina 417

South Carolina Marketing Capital Idaho 417

Chris Skinner

MAY 18, 2017

Can Wal-Mart’s Expensive New E-Commerce Operation Compete With Amazon? were put in charge of Wal-Mart’s entire domestic e-commerce operation, overseeing more than 15,000 employees in Silicon Valley, Boston, Omaha, and its home office in Arkansas. It’s a benchmark article showing how an incumbent giant finds it hard to adapt.

Omaha 277

Omaha Video Arkansas Boston 277

Chris Skinner

MARCH 22, 2017

It is notable that Ascend may be based in Thailand, but also operates in Indonesia, The Philippines, Vietnam, Myanmar and Cambodia. Under the agreement, Ant Financial will assist Ascend Money to grow its online and offline payments and financial services ecosystem.

Company 350

Company Payments System Fintech 350

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. In India, Google Pay is up against t he New Delhi High Court over its operations in the region, facing a debate over how the payment service should be regulated. Read more about Hostelz.com and its move to a payment-free platform in the Playbook’s case study.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

JULY 22, 2019

To learn more about how TickPick is approaching instant payments and other innovations on its platform, visit the Playbook’s feature story. To learn more about how IfOnly is innovating its platform as the modern experience economy takes shape, visit the Playbook’s case study. About the Playbook.

Payments 165

Payments Case Study Google Mobile 165

PYMNTS

MAY 23, 2019

How FashionPass is Innovating Clothing Rentals. With consumer behavior changing, the platforms that provide clothing rental services need to innovate the ways they approach customer service and payment features. To learn more about how Kiwi.com is innovating payments for better customer service, visit the Playbook’s case study.

Innovation 157

Innovation Case Study Regulation Payments 157

Perficient

NOVEMBER 4, 2020

In many ways, we can help guide our customers in streamlining their PV operations and technology platforms to become more efficient and flexible for growth, all while remaining compliant and keeping to a sane budget. After all, we all need to be good stewards of patient safety through openness and innovation and by working together as a team.

Groups 309

Groups US Meeting Case Study 309

South State Correspondent

SEPTEMBER 19, 2024

There is a myriad of manual processes that take place everyday in banking driving up unit economics and causing the average bank to operate with a 77+% efficiency ratio. To be competitive in the future, banks need to be operating at an efficiency ratio of below 40%. return on asset figure.

Examples 195

Examples Lending Operations Management 195

Celent Banking

SEPTEMBER 13, 2016

We judge those initiatives on three core criteria – business benefits, degree of innovation, and technology or implementation excellence. The winners receive their awards during Innovation and Insight Day, Celent's flagship event, and the case studies of winning initiatives are featured in Celent reports.

Case Study 100

Case Study Innovation Study Guidelines 100

PYMNTS

JULY 28, 2017

As such, it’s important to explore whether or not integrating chatbots into companies is having a positive or negative effect on its operations. Brookings Institution argued that the automation of these mundane tasks would free up workers to concentrate on the more innovative tasks. What’s the effect of chatbots on the retail industry?

Retail 179

Retail Case Study Customer Experience Technology 179

Celent Banking

JANUARY 20, 2017

Ongoing innovation in banking technology is clearly beginning to pay off, and we’ve been privileged to learn an immense amount from all of the financial institutions that took the time to tell us about their how they’ve been using technology and innovation to serve customers better, become more efficient, and mitigate risk.

Case Study 100

Case Study Boston Innovation Massachusetts 100

Insights on Business

FEBRUARY 3, 2019

Supported by innovative technologies and processes, this collaboration between humans and machines further enhances the strengths of the organizations that embrace it. Trustmark, a leading US bank with 220 branches, faced critical challenges in its commercial and consumer loan operations. Transform for bigger business impact.

Customer Experience 157

Customer Experience social media Case Study Video 157

PYMNTS

FEBRUARY 19, 2019

Further proof of that came recently from a young company based in San Francisco called Castle , which helps eCommerce operators such as Touch of Modern and Rue La La to defend against that type of fraud. The specific problem the company aims to solve is one that is increasingly familiar to other digital and eCommerce operations. “We

Retail 118

Retail Fraud Case Study San Francisco 118

Chris Skinner

FEBRUARY 21, 2017

You know, GoCardless was great, it helped small, medium, and now large businesses collect money, and made their back office operations more efficient, but it wasn’t something that I used every week. It was an app and mobile, a real-world service, and it was just amazing to build something that my friends used.

Study 283

Study Training Fintech Digital Banking 283

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

MARCH 27, 2019

To maximize the availability of its bikes and scooters throughout the 15 countries in which it operates, Lime accepts a wide variety of different payment methods, ranging from cards to mobile wallets. Case Study: How Car-Sharing Platform Getaround Provides Vehicle Owners with a Safety Net. About the Playbook.

Payments 145

Payments Case Study Lending Study 145

PYMNTS

FEBRUARY 28, 2019

With more than 5 million worldwide listings, Airbnb has to stay up to date with local, state and national digital security regulations as it operates in over 191 countries, according to Logan Vander Linden, payments partnerships lead for Airbnb, in a recent PYMNTS interview. To read the Case Study, download the Playbook.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

FEBRUARY 26, 2020

Back then, FinTechs asked for forgiveness instead of permission, rushing headlong into markets, disrupting them and operating in newly invented spheres of finance that regulators barely understood. The party always ends, however, and governments have caught up to all that wild innovation. Now, they’re laying down the law.

Regulation 130

Regulation Case Study Fraud Study 130

Insights on Business

FEBRUARY 14, 2019

In particular, next generation governance, risk and compliance has been a key topic with sessions focused on how advanced technologies such as AI, advanced analytics and cloud deliver innovative financial services solutions. ” In a case study presentation titled, “Managing IT Risk with IBM OpenPages with Watson 8.0

Compliance 125

Compliance Risk Management Case Study Meeting 125

Perficient

NOVEMBER 5, 2020

This also helps with multi-lingual international operations. Examples and case studies can be seen on YouTube by searching “Voice vs. RF Picking.” Innovative technology can utilize RFID to perform inventory counting and identification transactions.

System 332

System Examples Data Technology 332

PYMNTS

JUNE 20, 2019

As the future of work gets more digital, facilitating this new relationship will be a responsibility of the online marketplaces freelancers are using to find roles, said Martin Chikilian, VP of talent operations for freelance marketplace Toptal. Fiverr’s Local Market Challenges. About the Playbook.

Payments 147

Payments Online Case Study Security 147

Celent Banking

MARCH 4, 2017

A large number of the entries show that a streamlined and automated operational risk framework is critical to run a successful risk management program. Improved data analysis and machine learning capabilities also featured prominently in the winning case studies.

Risk Management 100

Risk Management Fraud Management Case Study 100

South State Correspondent

JULY 18, 2024

In our last deep dive into the cost of checks for banks ( HERE ), we estimate that checks will end up costing banks about $12 per check (below) in 2024 when you add up branch costs, operational processing, and fraud. Getting a proposed timeline and roadmap is critical to the proper allocation of resources.

Fraud 195

Fraud Payments Operations social media 195

PYMNTS

SEPTEMBER 18, 2019

In the latest Payments And The Platform Economy Playbook , PYMNTS looks at how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Marketplaces are facing an influx of counterfeit products and listi ngs, for instance, and buyers and sellers are paying the price.

Online 126

Online Case Study Branding Fraud 126

PYMNTS

DECEMBER 11, 2019

Some marketplaces are finding innovation in this space easier than others. To learn more about how millennial payment and booking preferences are changing the travel and sharing economies, visit the Playbook’s Case Study. About The Playbook.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

OCTOBER 17, 2018

Or, more recently, consider all the digital expertise and innovation brought to the market by entrepreneurial veterans of the Israeli military and spy services. Just look at the logistical lessons learned during World War II that were applied to post-war industry, or even the development of the internet and how U.S.

Payments 168

Payments Maine Case Study System 168

Chris Skinner

MARCH 2, 2017

Integrated to the NBAD’s innovative payments infrastructure, the Ripple solution offers customers end-to-end visibility of transactions and allow for the instant transfer of funds to a beneficiary in a cost-effective manner. FLEXIBLE LIQUIDITY PROVISIONING: expand reach to new corridors with Ripple through more efficient liquidity sourcing.

Payments 150

Payments System Innovation Financial Technology 150

Accenture: Banking

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ Integrate for innovation : Create a ‘hard lock’ between data, analytics and marketing teams by breaking down the traditional silos and empowering people in all these areas to work and innovate together.

Data 153

Data Customer Experience Analytics Case Study 153