Case Study: Getaround Gets Around Vehicle Owners’ Trepidation
PYMNTS
APRIL 1, 2019
The following case study explores how the company earns vehicle owners’ trust by authenticating those who want to access their automobiles. Its review process relies on 16 points of reference – including social media scans – to confirm the renters’ identities, and Marshall said these measures are critical to winning trust.
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