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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.

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Top 13 Bank, Fintech & Financial Services Marketing Conferences

Fintech Labs Insights

Some events pay referral or listing fees, which could impact positioning. Related: The 37 Biggest Fintech Conferences & Events in 2024 Mercury Adds Subscription Monitoring to its Banking Services Best New Fintech Products & Trends of 2024 (Feb update)

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The 34 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

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The 35 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

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The 35 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

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Finovate Fall 2016 Live Blog – Day 1

William Mills

Also a pretty good customer experience. InSpirAve is transparent pay-for-performance model where we create incremental revenue for retail and financial institutions. Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS. Getting ready to talk about two customer experiences.

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