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Learn innovativestrategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September. Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences.
Truist Bank, the result of the December SunTrust and BB&T merger, is building out its digital channels through daily customer feedback and regular client sessions at the bank’s innovation labs. The Charlotte, N.C.-based We don’t just build […].
Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS. Back in 2013 this was their company stats: HQ Location: Charlotte, NC. I suspect they do (or have done) a lot of work for Bank of America since they are based in Charlotte. USAA is a customer and they are known as an innovator.
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