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Banking, fintech innovators recognized with Bank Customer Experience awards

Payments Dive

13, during a banquet held as part of the 6th annual Bank Customer Experience Summit in Chicago. Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of Thursday, Sept.

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Bankers debate today's trends at Bank Customer Experience Summit

Payments Dive

Executives from MB Financial Bank, Wells Fargo and USAA gathered in Chicago for a rapid-fire round table discussion on a variety of topics in the banking industry.

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US Bank, BBVA, Paykey grab top 2019 Bank Customer Experience Awards

Payments Dive

Bank, Sampath Bank Sri Lanka and First Commonwealth Federal Credit Union won honors during an awards dinner this week at the seventh annual Bank Customer Experience Summit at the Loews Chicago Hotel.

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5 tidbits from the 2018 Bank Customer Experience Summit

Payments Dive

One of the overriding themes from this year's event held in Chicago was how banks will take advantage of the data they receive from AI initiatives to provide a better customer experience.

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A 'prophet' reveals 5 tips FIs can use to create great customer experiences

Payments Dive

At the Bank Customer Experience Summit this week in Chicago, retail authority Doug Stephens highlighted shifts in demographics, technology and media that are completely transforming the consumer landscape — and the very essence of retail banking.

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FSS AadhaarPay wins Best in Bank Customer Experience Award

Payments Dive

FSS AadhaarPay, a biometric-enabled merchant payment acceptance solution, designed to support the Indian Government’s Digital Payments initiative to improve digital payment infrastructure in the country, has won the Best Mobile Experience (International Fintech) provider award at the Best in Bank Customer Experience Summit at Chicago, USA.

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Umpqua Bank reimagines the customer experience

Payments Dive

At last week's Bank Customer Experience Summit in Chicago, Brian Read explained how his bank integrates itself into the surrounding community.