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In this article, we highlight some Gen AI strategy insights for communitybanks and provide tools to help bankers advance their programs. For example, in the next year, does the bank want to focus on making its employees more productive or enhancing customerexperience.
Generative AI: Traditional AI was ever-present in touted solutions regarding fraud, risk management, and the customerexperience. Few speakers or vendors had solutions for how banks are going to efficiently index, manage, and optimize their knowledgebase, not to mention customer data.
To get the customer, they offer a rewards program which is 1% rewards. Demo: Sezzle app with knowledgebased authentication to link bank accounts. Demo: In Instagram – Example dude sees an ad for sunglasses from a bank called Genius. Then confirm identity with knowledgebased authentication.
They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customerexperience. GenAI use case for fostering relationship banking Abrigo client BAC CommunityBank in Stockton, Calif.
But there are ways to reduce it from entering or expanding within the financial services industry, and the methods are much more sophisticated than a questionable staple: using knowledge-based authentication questions. To quote from the great holiday classic Its a Wonderful Life: Each man’s life touches so many other lives.
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