Remove Community Bank Remove Customer Experience Remove Millennials
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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can be found in other end-to-end lending solutions. A relationship-based, community focus in a digital world. learn more.

Lending 259
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6 realities for banks about lending to small businesses

Abrigo

They intend to: • Create a better customer experience as described above. Understand and meet the desires of millennial borrowers, who will constitute 75 percent of the workforce by 2025. Battle increased pressure from alternative lenders and fintech, which means the process at banks needs to be fast and competitively priced.

Lending 150
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Fintech Partnerships: A competitive advantage

Abrigo

Software solutions can both make your team more efficient and improve the customer experience. Understand their needs: Evaluate the demographics of your customers and determine their needs. Do customers want a faster or more user-friendly approval cycle? Are customers requesting new products?

Fintech 170
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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can be found in other end-to-end lending solutions. A relationship-based, community focus in a digital world. learn more.

Lending 195
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Digital Signatures Today

Independent Banker

Today, many community banks are exploring how to “go paperless”—whether for cost reasons, a better customer experience or a deliberate outreach to a younger, technology-oriented demographic. Easier access and affordability of digital signature creates an opportunity for growth-oriented, competitive community banks.

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How Can Banks Thrive in the Next Five Years?

Jeff For Banks

Then came this bubble generation they named millennials. Initially, and maybe to this day, banks ignored them. Ever call your millennial child only to get a text back asking "what?" There is a fintech firm, SoFi, that was born in 2011, that focuses on millennials financial needs. We can ignore millennials no more.'

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Thoughts from American Banker Retail Banking Conference 2015

Celent Banking

It´s not about doing everything from every channel—it´s about optimizing the customer experience across the variety of methods used to interact with the retailer (or bank). Community banks differentiating from large institutions : This was a common thread running throughout the presentations.