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But as Good explained, the definition of contactless needs to expand as firms re-examine their digitalstrategies. Things are definitely shifting toward digital,” Good said. And that is something that merchants, as well as communitybanks and credit unions, must be prepared for.”. Getting Prepared.
Panelist Roxanne Chance-Chin , BSA Officer at the Bank of Tampa, urged financial institutions to stay alert to the cumulative effects of economic cycles and be prepared for potential rapid shifts in credit quality. The panel addressed the negative perception of compliance in communitybanking, advocating for a shift in perspective.
See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digitalstrategy, big data analytics and outsourcing.
Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.
With megabanks spending billions on digital investments each year, regional and communitybank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors.
article , former Small Business Administration administrator Karen Mills said communitybanks with strong small business customer bases that don’t find new ways to serve them digitally are going to face a “reckoning.” Opportunity Identification/Training. In a recent American Banker. Source: DeBanked ).
They share tips for how communitybanks can get started. Social media has made it easier for communitybanks to nurture connections with prospects, customers and the community. In its simplest form, it expands the reach of a communitybank’s content. By Amy Geist. What is paid social? Paul, Minn.,
We spoke with industry specialists about the priorities for communitybanks as they build a digital loan process for small businesses. Digital lending capabilities are quickly becoming table stakes, particularly when it comes to small business lending. Benefits of digital lending. By William Atkinson.
Bank Acquisition of the Year - BB&T Corp. Nice communitybank culture fit between the two as well. Bank Merger of the Year – California United Bank and 1 st Enterprise Bank in Los Angeles. takes Susquehanna Bancshares Inc. The “How Twitter Can Advance Your Career” Award – Bradley Leimer.
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