Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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Independent Banker

JUNE 30, 2022

Last year, community bank loan producers were faced with both record-low interest rates and a glut of deposits. But as they always do, they came through for individuals and businesses in their communities with a combination of personalized service and prudent risk management practices. American Bank, National Association.

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Community Bank Community National Philadelphia 172

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

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Mobile Community Bank Community Technology 105

Independent Banker

MARCH 31, 2022

Whether achieved by internal or external resources, community banks provide valuable support for small businesses. By providing “bonus” services to small businesses, such as startup loan programs and referral services, community banks prove themselves to be reliable financial partners, with mutually beneficial results.

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Independent Banker

OCTOBER 31, 2022

We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. Doing so can help community banks: Optimize the loan cycle.

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Lending Community Bank Community Strategy 91

Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

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Millennials Community Bank social media Community 110

Independent Banker

OCTOBER 31, 2022

After 40 years in its Cape Giradeau branch, Wood & Huston Bank moved to a new building and allowed firefighters to train in its former building. Before Wood & Huston Bank’s former headquarters was demolished, the community bank lent the space to a local fire department for critical, hands-on training.

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Training Community Illinois US 162

Independent Banker

JUNE 30, 2022

Academy Bank COO Tom Kientz notes that the community bank was eager to expand its deposit and loan services. Looking for an avenue to increase its deposit base, Academy Bank tapped into a market it hadn’t explored before: homeowners associations. Academy Bank in Kansas City, Mo., Photo by Jason Tracy.

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Independent Banker

SEPTEMBER 22, 2015

Community banks are vital providers of small-business credit because of their extensive local market knowledge and deep customer relationships. The company had strong management and was growing quickly, but as a young company, its historic cash flow did not support the proposed expansion. By Jessica Milano. million of their $5.1

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Oregon Illinois Community Bank Lending 70

Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. Treasury management provider Dragonfly Financial Technologies launched independently from an ACI Worldwide sale. Alogent acquired document imaging and tracking solution provider AccuSystems.

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Fintech Software Illinois Lending 103

Independent Banker

FEBRUARY 16, 2015

With mobile banking and mobile payments the financial services topics du jour, vendors are promoting several features and functionalities as “must-have” options, but there are really only a handful that set apart the capabilities of one community bank over another financial institution, according to consultants.

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Independent Banker

APRIL 30, 2022

While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. Name: Alpine Bank.

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Community Bank Community Illinois Online 91

Independent Banker

AUGUST 31, 2022

of adults have left a job to get away from a manager as a way to improve their overall life. Source: Gallup, “State of the American Manager” report. However, community banks have a big opportunity to stand out from the crowd of potential employers.”. Malvern Bank’s personal touch. Eclipse Bank: Team members first.

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How To Louisville Community Bank Training 91

Independent Banker

FEBRUARY 28, 2023

billion-asset CNB Bank headquartered in Clearfield, Penn., We are providing banking options in areas that have been known as ‘bank deserts,’ which is very important to us as a community bank.” This was an extensive process undertaken to bring the final product to the community,” says Noah.

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Independent Banker

MARCH 15, 2015

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. For many community banks, telephone calls still generate the highest volumes of customer service interactions.

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Independent Banker

DECEMBER 31, 2021

In the city of Waverly, Apex Bank employees not only rescued their neighbors but helped affected families rebuild their lives and grieve for their loved ones. Community banks go above and beyond the call of service to their communities in various ways. Some, though, like $934 million-asset Apex Bank in Camden, Tenn.,

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Community Community Bank Nashville Illinois 91

Independent Banker

DECEMBER 13, 2015

Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. Funds transfer (within same bank). Personal financial management (account aggregation).

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Community Bank Boston Community Iowa 70

Independent Banker

NOVEMBER 24, 2015

Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. Funds transfer (within same bank). Personal financial management (account aggregation).

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Community Bank Boston Community Iowa 70

Independent Banker

APRIL 28, 2016

Goodfield State Bank, chartered in 1920, has decided that sticking to the basics and focusing on niche markets will provide steady asset growth and a reasonable return to our shareholders. There is no secret sauce to our community bank’s recent strong performance. In 2007, our bank started an investment services division.

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Marketing Illinois Community Lending 70

Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

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Millennials Community Bank social media Community 87

Independent Banker

DECEMBER 13, 2015

We still have a high demand for cash,” says Tylynn Theis, vice president of Harvest Bank, a $130 million-asset community bank in Kimball, Minn. Maybe the baby boomers and older [customers] have a little higher demand for cash, but really we see all ages still coming into the bank for cash.”. I have a pretty full plate.”.

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Community Bank Community Maine Mississippi 70

Independent Banker

AUGUST 26, 2015

With the prevalence and importance of Internet-enabled devices increasing nearly everywhere, community banks should remember to expand the scope of their security policies and network monitoring to cover their hardware, according to computer security experts. which specializes in serving community banks. Upping IT audits.

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ATM Security System Community Bank 70

Independent Banker

SEPTEMBER 21, 2015

Over the next three years, Anderson enrolled in all three of Community Banker University’s in-depth compliance certification training programs. I also benefit from the respect I get from our board and CEO, and definitely from the bank examiners. I’m a better compliance officer because of those programs,” she says. “I

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Compliance Community Bank Community Training 70

Independent Banker

AUGUST 25, 2016

When John Zimmer took over as president of HNB National Bank in Hannibal, Mo., The $396 million-asset community bank had merged with another bank four years earlier, doubling the size of its branches, staff and operations, and Zimmer was convinced some unnecessary or overlapping expenses still existed. By Ed Avis.

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National Community Bank Missouri Community 70

Jeff For Banks

DECEMBER 18, 2014

through its subsidiary BNC National Bank, offers community banking and wealth management services in Arizona, Minnesota, and North Dakota from 14 locations. It also conducts mortgage banking from 12 offices in Illinois, Kansas, Nebraska, Missouri, Minnesota, Arizona, and North Dakota. BNCCORP, Inc.

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Jeff For Banks

DECEMBER 19, 2015

The bank was hammered with credit problems during the financial crisis, as Michigan's economy was hit pretty hard. Between 2008-11, the bank lost over $200 million, and its equity base was cut in half. But management went to work. Selling branches, shrinking the balance sheet, raising equity, and working out bad loans.

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North Dakota Arizona Michigan Florida 60

Jeff For Banks

DECEMBER 12, 2016

billion in asset company headquartered in West Virginia, providing community banking services primarily in the Eastern Panhandle and South Central regions of the state, and the Northern and Shenandoah Valley regions of Virginia. And that is a key reason why their five-year total return exceeded 1,000%! #3. Summit Financial Group, Inc.

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North Dakota Minnesota West Virginia Arizona 60

Jeff For Banks

DECEMBER 12, 2017

Nasdaq: OSBC) Old Second is a single-bank holding company headquartered in Aurora, Illinois. The Bank, Old Second National Bank, lost a whopping $156 million in 2009 and 2010. Today, NPL/total loans is a manageable 0.94%, and the Bank ROA/ROE year-to-date is 1.22% and 11.61% respectively. (Nasdaq: MBTF) #5.

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Independent Banker

AUGUST 31, 2021

This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. Exceptional Community Bank Service Award. Kennebec Savings Bank.

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Community Bank Community National Fresno 196

Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank.

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Community Community Bank social media Security 139

Independent Banker

SEPTEMBER 26, 2014

Community Bankers Chosen as CFPB Advisors. The Consumer Financial Protection Bureau named nine community bankers to serve new terms on the bureau’s Community Bank Advisory Council. Paul Mackin , president and CEO at Think Mutual Bank in Rochester, Minn.; in Lowell, Mass.; in Lowell, Mass.;

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Washington Fort Worth Regulation Community Bank 70

Independent Banker

MAY 31, 2022

Ted Whitehurst, Providence Bank president and CEO, led the charge to open a new brick-and-mortar location of the Raleigh, N.C., community bank during the pandemic. Providence Bank chose to open a new brick-and-mortar site during the pandemic, when many other businesses were ceasing operations or shutting down altogether.

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Raleigh Community Community Bank Lending 91

Jeff For Banks

APRIL 14, 2022

Manias, Panics, and Crashes: A History of Financial Crises 2005 John Jay Knox Knox, John Jay A History of Banking in the United States 2017 Timothy Koch Koch, Timothy Bank Management (8th ed.) Partners in Banking: An Historical Portrait of a Great Private Bank, Brown Brothers Harriman & Co., 2014 John A.

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