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All domestic systemically important banking organizations and most large regional banks engage in some form of FTP practices and building blocks. However, over the years, there has been considerable debate at communitybanks on how to implement the principles of FTP to various balance sheet accounts like loans and deposits.
Identity management, ID proofing, preventing account takeovers, limiting card-not-present risk, the rise of social engineering on remote workers, and more cyber-crime-as-a-service offerings had most of the buzz. However, of course, it was generative AI that remained at the peak of the hype cycle. Maybe a topic for next year?
They are not trying to fulfill all of their customers’ financial needs, rather providing an alternative to the traditional brick-and-mortar bank through features like mobile deposits and P2P payments. Neobanks are turning users into fans by being nimble, but their very existence often depends on partnering with traditional banks.
But there are ways to reduce it from entering or expanding within the financial services industry, and the methods are much more sophisticated than a questionable staple: using knowledge-based authentication questions. To quote from the great holiday classic Its a Wonderful Life: Each man’s life touches so many other lives.
Seeing generative AI use cases can help bankers, riskmanagers, and financial crime professionals better understand it. They can more easily consider how to harness genAI's power to enhance their operations, compliance, riskmanagement, and member or customer experience.
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