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If communitybanks put in the effort to foster a sense of belonging, the result is a stronger workplace culture, greater employee loyalty and, ultimately, a better experience for customers. So, how can communitybanks build truly inclusive cultures, where everyone feels like they belong? Misti Stanton, Mercantile Bank.
The first is the obvious issue: They lack the massive scale and deep IT pockets of the large banks. Most regional and communitybanks aren’t in the position to develop cutting-edge mobile banking products in-house. The Urban FT Workshop. Communitybanks just aren’t offering that, according to Fossella.
ICBA has planned an educational lineup of more than 60 workshops and networking sessions for next month’s CommunityBanking LIVE conference in New Orleans. Many workshops will address changes shaping our industry today as well as its future. Here’s what three of those forward-looking workshops will be covering.
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