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But there are ways communitybanks can help mortgage-seekers get on the property ladder. Burmis, senior vice president and retail lending manager at $450 million-asset Chelsea State Bank in Chelsea, Mich. So how can communitybanks help? By Beth Mattson-Teig. Flexibility needed.
Connect with an expert Common fraud schemes Check fraud Check fraud is one of the most concerning fraud trends for communitybanks in 2025. Romance scams A scammer assumes a fake online persona, builds an emotional connection with a victim, and ultimately convinces them to send money, gifts, or personal information under pretenses.
Communitybanks can help prevent, identify and report financial elder abuse. A number of ICBA solutions provide community bankers with the tools they need to assist customers who may be experiencing financial exploitation. ICBA Community Banker University courses. AARP BankSafe Training Platform.
Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet communitybanks’ educational needs. Her role is to make certain that relevant education is provided in a responsive manner to all communitybank members. “I
They share tips for how communitybanks can get started. Social media has made it easier for communitybanks to nurture connections with prospects, customers and the community. Depending on a communitybank’s in-house resources, however, creating a paid social campaign might feel daunting. “A
These in-depth and timely professional development programs are designed exclusively for community bankers and led by nationally recognized industry experts who know the issues communitybanks grapple with. Each certification course is designed to prepare bank professionals to handle essential tasks and responsibilities.
Seven initiatives to boost customer online confidence and transactions. Security fears about onlinebanking may be impairing your communitybank’s ability to grow demand deposit accounts. More than half of smartphone users are afraid to use their mobile phone for onlinebanking. By Kevin Tynan.
The number of money mule schemes affecting communitybanks is increasing, in part because of the pandemic. Here’s how two communitybanks are protecting their customers from falling victim to fraud. More and more communitybanks are having to deal with money mule schemes targeting unsuspecting customers.
Robust online mortgage websites embrace today’s lending challenges as well as consumer needs. When CommunityBank of Bergen County unveiled its online mortgage hub this summer, the bank put “ease of use” at the top of its goals for the site, says President and CEO Peter Michelotti. “I Hubs of Opportunity.
IB: Moving from ministry to banking is quite a change. How did you conclude that communitybanking was a good move for you? IB: Has communitybanking been what you expected it to be? When the customer gives the teller the money, all the wheels in the bank come alive. IB: What did your training entail?
Communitybanks, which will continue to face a growing number of senior customers with everyday cash needs and built-up home equity, should explore this niche lending opportunity, two community bankers providing these specialty loans suggest. There are a lot of tire kickers” among online shoppers, he says.
This year’s winners: Left: Central Valley CommunityBank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional CommunityBank Service Award; Right: Cross River Bank, Emerging Service Program Award. Exceptional CommunityBank Service Award. Kennebec Savings Bank.
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