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If communitybanks put in the effort to foster a sense of belonging, the result is a stronger workplace culture, greater employee loyalty and, ultimately, a better experience for customers. So, how can communitybanks build truly inclusive cultures, where everyone feels like they belong? Misti Stanton, Mercantile Bank.
Whether a communitybank or a credit union, regional insurer, or multi-national financial institution, cross-functional engagement with champions, key influencers and ultimate decision-makers also helps to eliminate silos inherent in the financial services industry.
ICBA has planned an educational lineup of more than 60 workshops and networking sessions for next month’s CommunityBanking LIVE conference in New Orleans. Many workshops will address changes shaping our industry today as well as its future. Here’s what three of those forward-looking workshops will be covering.
The first is the obvious issue: They lack the massive scale and deep IT pockets of the large banks. Most regional and communitybanks aren’t in the position to develop cutting-edge mobile banking products in-house. The Urban FT Workshop. Communitybanks just aren’t offering that, according to Fossella.
Welcome to the Crescent City, where the largest educational gathering of community bankers convenes this month. It’s CommunityBanking LIVE 2016 in New Orleans. ICBA’s national convention offers an educational lineup this year of more than 60 workshops and networking sessions. Concurrent Workshops. General Session.
Five: Last Mile Digital Conversions One of the more successful uses of modern branch strategy is to move non-mobile banking customers onto your bank’s mobile platform. The average communitybank may have 30% to 50% on mobile, while the national banks are closer to 80%.
This brainchild from the Lab offers a way to modernize the traditional retail banking experience. It also serves as a testing ground for new ideas from the Labs via customer feedback, demo bars, and workshops. Deutsche Bank — Deutsche Bank Labs. Founded: 2016. Key people: Elly Hardwick, Head of Innovation.
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