article thumbnail

What Does and Gen AI Strategy Look Like for a Community Bank?

South State Correspondent

In this article, we highlight some Gen AI strategy insights for community banks and provide tools to help bankers advance their programs. For example, in the next year, does the bank want to focus on making its employees more productive or enhancing customer experience. While harder to govern, deployment might be easier.

article thumbnail

How To Ensure Community Banks Aren’t Left Behind In The Digitization Revolution

PYMNTS

That’s even more true for community banks, which lack the resources larger FIs have to support modernization initiatives and technology investment efforts. At the same time, the logistical challenges and competitive pressures associated with digitization remain just as pertinent for community banks.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Helping Small FIs Make Banking Services As Seamless As Taking An Uber

PYMNTS

To regain some of that ground, Connie Davis, senior vice president at FIS , told PYMNTS in a recent interview, FIs — particularly credit unions (CUs) and community banks — must transform the way they think about digital offerings and connected experiences.

Community 247
article thumbnail

Easing SMBs’ Digital Transformations Through Online Payment Acceptance

PYMNTS

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

Online 179
article thumbnail

Key takeaways from ThinkBIG 2024: Insights for banks and credit unions

Abrigo

Panelist Roxanne Chance-Chin , BSA Officer at the Bank of Tampa, urged financial institutions to stay alert to the cumulative effects of economic cycles and be prepared for potential rapid shifts in credit quality. The panel addressed the negative perception of compliance in community banking, advocating for a shift in perspective.

article thumbnail

Increasing Digital Banking Options Put Pressure On Big Lenders To Adapt

PYMNTS

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck, president and general manager of NCR Corporation, in a statement. “In In the future of banking, we see the ATM becoming a dynamic, digital, self-service platform on which banks can deploy new services quickly.”.

article thumbnail

How One Community Bank’s RTP Journey Offers A Path For Others

PYMNTS

PYMNTS' latest Real-Time Payments Report done in collaboration with The Clearing House looks at the matter through numerous use cases, none more informative than that of New Jersey-based community bank Cross River , with its enthusiastic embrace of real-time payments (RTP). If only enthusiasm were enough. It was quite a bit of work.

Community 169