Community Customer Experience Financial Technology 
BankInovation
MAY 19, 2023
Emerging financial technology companies have built new services and offerings that place the customer experience front and center, providing a flexibility and speed that traditional banking institutions struggle to match. The banking landscape is in a state of flux.
Independent Banker
FEBRUARY 29, 2020
“Today’s technology environment opens the door to a world of opportunity for community bankers.”. Fueled by visions of flying cars and robot maids courtesy of The Jetsons, I was sure technology would dominate the landscape. In fact, today’s technology environment opens the door to a world of opportunity for community bankers.
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PYMNTS
JANUARY 12, 2021
12) announcement from the Vermont-based financial institution (FI), which noted that Atlantic Community Bankers Bank (ACBB) will offer funding agent functions. Our customers need financial technology tools that align with their personal and business needs. according to a Tuesday (Jan.
PYMNTS
JULY 13, 2020
Although immensely disruptive and, in many cases, devastating to small- to medium-sized businesses ( SMBs ), the pandemic has revealed just how resilient the SMB community really is. Forever Local, de Geer said, began as a way to help consumers with information about what businesses were operating in what capacity in their local communities.
Independent Banker
MAY 31, 2022
That uncomfortable feeling you get in the pit of your stomach when you decide to try something new serves as a motivator and is why I tell community bankers: “To succeed in today’s rapidly evolving digital landscape, you need to get comfortable with feeling uncomfortable.”. Facilitating open communication. Get out of your comfort zone.
Abrigo
JUNE 10, 2015
CNBC said in the article, “Community-level banking, particularly from large institutions, will become more cost efficient and less personal.”. But is this what bank and credit union customers want? In late December, CNBC took a peek inside the bank branch of the future. Perhaps not.
Gonzobanker
FEBRUARY 23, 2022
Early adopters are earning prestige while investors and a hoard of community banks explore the opportunity to tap into this new source of revenue. Pursuing BaaS doesn’t have to take focus away from primary customers. While customer relationships are being redefined by fintechs, there will always be a place for community banking.
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