Remove Community Remove Digital Banking Remove Leadership
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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275
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Practical AI Use for Community Banks

Jeff For Banks

Our recognition as the #3 community bank in the state by GOBankingRates in 2025 reflects our commitment to Growing, Together with the communities we serve. Yet, the banking industry is at a turning point. Customers increasingly demand seamless digital experiences91% of U.S. What is Microsoft Copilot?

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7 ways community banks can boost profitability

Independent Banker

Here’s what community bankers need to know when planning their budgets for the next year. of digital banking customers said they switched to digital banking because of the pandemic. Source: 2021 Provident Bank survey. Here are seven factors community banks should consider as they enter budgeting season.

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The Death of the Community Bank

Jeff For Banks

In June of 2008 I gave a speech titled "The Death of the Community Bank" and in that speech I made predictions. Much like competitors nip at community banks' customers. Eighteen percent of that group opened an account at a digital bank. Two percent opened an account at a community bank.

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Thawing the frozen middle (how to change the bank)

Chris Skinner

I sometimes think I’m too harsh on the financial community, with my continual banter about core systems change, lack of digital leadership, inability to see how critical digital is to their future and the impact FinTech is making on global financial structures.

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Vista Looks To Sell Huge Stake In Finastra FinTech

PYMNTS

FinTechs in Europe have been experiencing a rise in value as many investors look for alternatives to run-of-the-mill, brick-and-mortar banks. Digital banks are generally seen as more attractive, as they are no longer struggling to find a solid foothold after the financial crisis a decade ago. based customers.

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Why Collaboration Is Credit Unions’ Payments Innovation Advantage

PYMNTS

Yet CUs are also typically local institutions servicing close-knit communities, so taking on a leadership role within the global payments innovation ecosystem may not seem like the most natural fit. ” Leadership Through Collaboration. “There’s no one-size-fits-all solution that covers the span of everything.”