Community eBook Leadership Technology 
PYMNTS
JANUARY 22, 2021
As a result, our communities have grown stronger and I think we have a newfound sense of confidence in our ability to handle change. Customer experience transcended channels, and we all learned to harness the organization and technology to connect experiences with customers in a more profound way. It’s been a year of rapid change.
Abrigo
JANUARY 29, 2015
Hinge surveyed more than 500 professional services firms (in accounting and finance, technology, marketing and other industries), asking about the types of referrals they received and the types of referrals they gave to other firms. Experts may be known but not recommended if they have a poor reputation. Hinge’s survey found that 46.4
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