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The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .
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As a group, community banks spend substantial funds hiring outside consultants to help with various management functions, and a substantial share of dollars are spent to help oversee their risk management and compliance activities. Community banks often already have the expertise handy in-house, they say. By Vanessa Drucker.
Welcome to the Crescent City, where the largest educational gathering of community bankers convenes this month. It’s Community Banking LIVE 2016 in New Orleans. ICBA’s national convention offers an educational lineup this year of more than 60 workshops and networking sessions. Independent Community Bankers of America.
In addition to Molly’s impressive track record leading PAB, she has been actively involved in community work, serving on the board of United Community Options of South Florida, an organization that helps developmentally challenged individuals reach their full potential through educational workshops and activities. “It
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Earlier this summer, Filene released a research report that examined a systemic problem we face in this country—the lack of accessible financial service options in many low-income, urban communities. Low-income teenagers in particular are living in financial service deserts. Project Teen Money.
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