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The top-performing community banks of 2021

Independent Banker

Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own path to success. In true community bank fashion, each has its own story to tell and its own path to success. Philadelphia.

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Now is a prime time for digital account opening

Independent Banker

Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. A customer can make the decision to switch to a community bank or open their first bank account any time, any day, including outside business hours. A ‘big bang’ for digital account opening.

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Apple To Shutter 30 More US Stores Again Amid Pandemic

PYMNTS

Locations in California, Alabama, Idaho, Georgia, Oklahoma, Nevada and Louisiana are set to shutter on Thursday, while shops in Mississippi, Texas, Florida and Utah were shuttered as of Wednesday (July 1). Their reclosures reportedly are a negative barometer of the ease with which retail operations are able to resume throughout the country.

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For This Startup, Scale Was A Matter Of Necessity

PYMNTS

Vacasa is a full-service property management company that handles everything for the homeowner, from renting the property and screening the prospective renters to maintenance and house cleaning services — they will even secure whatever local permits might be necessary for home improvements or to operate the property as a rental home.

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Banking’s CRM Conquerors

Gonzobanker

Idaho Central Credit Union and Delta Community Credit Union successfully deployed CRM in the contact center. Idaho Central estimated it gained two to three FTE worth of efficiency in just the time saved at the beginning of every member call. Both thoughtfully embedded inbound call authentication into their respective platforms.

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The benefits of small business relationships

Independent Banker

One Community Bank’s 30-year relationship with All-Color Powder Coating is carried on by banker Steven Erickson (left) and Dan Anderson. Whether achieved by internal or external resources, community banks provide valuable support for small businesses. To achieve this, community banks use a number of strategies.

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COVID-19: Real Trends and Stories From the Front Line

Gonzobanker

As bankers re-open, this might be the opportunity to accelerate efforts to create new go-forward delivery operating models. The opportunity cost of limited historical focus on digital account opening within community FIs is still unknown. Idaho Central CU, $5.0 billion, Chubbuck, Idaho Lake Michigan CU, $6.9 Eagle CU, $1.0

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