PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. Sure, millennials and bridge millennials use apps the most for planning in-store purchases — 47.9 PYMNTS defines bridge millennials as consumers between 30 and 40 years old. percent and 42.8

Innovation 123

Innovation Retail Millennials Mobile 123

Bank Innovation

DECEMBER 18, 2018

Many financial institutions—especially small, community-focused ones—have limited marketing budgets. Invest in mobility Any millennial will […]. As a result, every investment has to count, and every piece of content has to make an impact.

Marketing 170

Marketing Millennials Community Mobile 170

PYMNTS

NOVEMBER 17, 2017

And yet, sometimes community banks, opt to stick to their lending knitting, forfeiting the potential to earn non-interest revenue and cementing their ties with both individual and corporate customers. The community banking model is based on customer relationships and the allocation of capital and extending loans.

Community Bank 115

Community Bank Community Cards Lending 115

Bank Innovation

APRIL 28, 2017

There are advantages to being local Whether they prefer to interact with an institution online or in person—or a combination of the two—millennials tend to look for organizations that are involved in making their area a better place to live. In the blue-collar community of Clute, Texas, […].

Texas 170

Texas Millennials Community Online 170

Abrigo

OCTOBER 21, 2019

It sounds like the beginning of a joke, but for many community financial institutions, a spectrum of different customers and banking needs is something that they see every day. Does your financial institution support a culture of innovation and an environment that welcomes new technology?

Millennials 218

Millennials Oklahoma Innovation Technology 218

Bank Innovation

OCTOBER 22, 2018

Thanks to a large unbanked population and growing importance of the millennial customer, the digital-first bank business model is spreading not just in developed economies but also emerging markets like those in Asia.

Report 150

Report Millennials Community Marketing 150

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. A relationship-based, community focus in a digital world. learn more.

Lending 195

Lending Community San Antonio Survey 195

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. A survey by the Forum found that about 45 percent of overall respondents – but just 28 percent of millennials – agree with the statement that banks are fair and honest.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

OCTOBER 22, 2020

We are excited to share these tools and capabilities with the speech tech community and beyond and believe VoiceHub will serve as a catalyst for rapidly accelerated innovation of new voice-enabled experiences.”. Millennials, the survey found, are around twice as likely to use this technology as other generational demographics.

Training 174

Training Millennials Resources Study 174

PYMNTS

MARCH 9, 2020

Ninety-two percent of consumers count their primary bank as either a national bank, regional/community bank or credit union. That finding is also relatively consistent across income and demographic profiles, even for bridge millennials (the largely affluent 30- to 40-year-old crowd) and Gen Z respondents. Seven percent (7.4)

How To 232

How To Millennials ATM Fintech 232

Abrigo

MAY 5, 2022

Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S. Main Street Banking: A Podcast for Community Bankers 8. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry. BankTalk 3.

Community 195

Community Lending Maine Resources 195

PYMNTS

JANUARY 21, 2020

ARC), which says it “provides channel-agnostic tools and insights to help the global travel community connect, grow and thrive,” had taken a majority stake in nuTravel, described as a “leading developer of applications that provide airlines with online retailing solutions with enhanced features to support travel agency services.”.

Innovation 101

Innovation Millennials Trends Examples 101

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Results also noted this generation is less likely to open a bank account if physical bank locations are not available in their communities.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JANUARY 29, 2019

Chuck) Fagan weighed in on the sense of community CUs wield as a competitive advantage. That’s reflected in data (this is Data Drivers, after all) from the Credit Union Innovation Index , a joint effort between PSCU and PYMNTS. In the latest Data Drivers, PSCU CEO Charles E. Avoiding Complacency. His Advice.

Innovation 176

Innovation Fintech Data Community 176

Accenture: Banking

NOVEMBER 28, 2017

Customers will, for example, be able to share access to their financial data with non-bank third parties, which could provide customers with new, innovative services using their customer data. But are consumers ready to embrace the era of open banking?

Study 153

Study Millennials Examples Data 153

Abrigo

JUNE 14, 2017

It also “promote[s] a higher standard of trust with customers,” and provides an efficient and affordable “approach to innovation,”especially now that these partnerships are becoming increasingly popular among banks, says René Lacerte in a recent Forbes article. Are your primary customers millennials, demanding mobile banking services?

Fintech 170

Fintech Software Lending Millennials 170

PYMNTS

JANUARY 15, 2019

Visa said Monday evening at a New York gathering in anticipation of the launch that events through a year-long campaign will include interactive workshops, tailored on a community-by-community basis. An inaugural Jan. Notably, at the Atlanta event, participants from Visa, Square and Yelp will participate in the workshops.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

APRIL 23, 2019

Tick down the list of offerings spanning decades (the Mac, the iPhone, the iPod, iTunes, the iOS operating system/ecosystem), and one can find that the ways we communicate, listen, stream and, indeed, interact with technology have all shifted. but Apple has made itself indispensable across many verticals. A New Normal?

Apple 200

Apple Cards Payments Course 200

Abrigo

MAY 11, 2020

One of the key values community financial institutions have always leaned into is their relationships with their customers, but these relationships have been put to the test amid the coronavirus pandemic. The Paycheck Protection Program exposed the importance of digital offerings for customer retention and acquisition.

US 195

US Lending Community Technology 195

PYMNTS

NOVEMBER 16, 2017

Mary’s chief operating officer, Ken Senus, about how the credit union has evolved since it was founded and why, perhaps counterintuitively, its age is an appealing factor for millennial members. From Mill Workers to Millennials. Conservative Approach, Rooted in the Great Depression. After enduring delinquencies and losses, St.

Millennials 101

Millennials US New Hampshire Resources 101

PYMNTS

AUGUST 22, 2017

Like so many of the innovators we talk to, the team at Fat Lama came by their signature innovation the day they ran smack into a big problem that seemed like it should have been much easier to solve than it was. A sharing marketplace targeted at millennials. Why millennials. as opposed to say everyone?

Millennials 100

Millennials Dallas Study Innovation 100

PYMNTS

JANUARY 31, 2020

Reacting to pushback from millennials frustrated with the ubiquity of expensive, traditional alcoholic drinks at professional and personal gatherings, Helena Price Hambrecht and husband Woody Hambrecht created Haus, a direct-to-consumer aperitifs startup with a membership-based business model. The married co-founders have so far secured $4.5

Millennials 108

Millennials Capital Community Regulation 108

PYMNTS

OCTOBER 20, 2020

A recent PYMNTS study found that more than two-thirds of consumers see rescuing Main Street physical retail linked to the economic vitality of their local communities. We learn that the creative innovation that’s capturing people’s imaginations more than anything now is the mighty spoken word.

Maine 221

Maine Retail Branding Study 221

PYMNTS

SEPTEMBER 20, 2019

Launched in Paris in 2009, Vestiaire Collective has a community of more than 8 million members in 50 countries worldwide that list 40,000-plus new pieces every week. Such authentication checks must be quick as customers, especially millennials and members of Gen Z, have come to expect seamless transactions and fast delivery.

Online 118

Online Millennials Community Fraud 118

Independent Banker

FEBRUARY 24, 2016

How millennials will accelerate innovation and technology change. You recognize one of today’s most prominent technology dilemmas for community banks: It’s the great mobile divide. Millennials, who will make up half the U.S. Millennials, who will make up half the U.S. By Paul Schaus. that processed $1.3

Mobile 70

Mobile Millennials Community Bank Community 70

PYMNTS

NOVEMBER 16, 2020

Across generations, PYMNTS’ research found that 40 percent each of Gen Zs, millennials and bridge millennials (respondents born between 1979 and 1988) say that they either won’t or likely won’t get the vaccine, 25 percent more than those who say they very likely or likely will. The remainder were somewhat likely. and around the world.

Study 270

Study Retail Millennials Conference 270

PYMNTS

JANUARY 22, 2020

All of that helps prepare the ground for innovation. “In They are not only Representing a $50 billion annual global industry, the product appeals to millennial consumers who are moving toward their peak earning years, according to Otherland Founder Abigail Stone. “I P ersonalization and Instagram. DTC Analytics.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

JULY 31, 2017

According to the FinTech’s latest “ Performance Against Customer Expectations (PACE) Report ,” SMEs are unhappy with a lack of options for high-tech products and services, and as more small businesses switch banks, analysts say this discontent could accelerate bank-switching among the nation’s small business community.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

MARCH 8, 2017

based VocaLink , the 2016 recipient of NACHA’s Payments Award for innovation, expansion and development of products supporting faster payments to increase payments access, efficiency and security across the globe. But Evers also said that Thailand’s success with faster payment innovations can offer lessons back in the U.K.

Meeting 109

Meeting Payments Millennials Innovation 109

William Mills

MAY 19, 2016

The Community Bankers Association of Georgia (CBA) held its annual spring meetings in cities across the state which this year included Macon, Hoschton and Albany (pronounced ALL-benie if you’re not from around these parts). The CBA meetings bring community bankers together to discuss opportunities as well as challenges within the industry.

Georgia 41

Georgia Community Bank Community Meeting 41

William Mills

MAY 19, 2016

The Community Bankers Association of Georgia (CBA) held its annual spring meetings in cities across the state which this year included Macon, Hoschton and Albany (pronounced ALL-benie if you’re not from around these parts). The CBA meetings bring community bankers together to discuss opportunities as well as challenges within the industry.

Georgia 41

Georgia Community Bank Community Meeting 41

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Tying community bank relationships with mobile banking is like peanut butter and jelly—it adds lots of stickiness and feeds the relationship.”. —Ed

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

DECEMBER 28, 2018

High interest-rate arresting activity, as it turned out, was a theme throughout the year’s stories as well — e ven in segments where activity was, overall, quite innovative. As millennials grew up and entered their 30s, the adults they became weren’t quite the people forecasted by analysts, according to the PYMNTS Connected Consumer Report.

Millennials 145

Millennials Lending Data System 145

PYMNTS

JUNE 21, 2016

During the five-week challenge, 12 teams and 14 companies dug deep into their innovation bags of tricks to use voice to solve everything from the $60 billion annual prescription abandonment problem to making checkout abandonment a thing of the past. USAA serves the military community by providing the best financial products and services.

Millennials 101

Millennials Innovation System Payments 101