Independent Banker

DECEMBER 31, 2022

The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs. As a result, the skills needed in all businesses, community banks included, are changing.

Training 98

Training Community Bank Community Knowledge Base 98

Accenture: Banking

MARCH 23, 2017

Development was evident everywhere—product, but also management teams. We’re lucky to have Jason Boud—who is pulling together a strong community in London—with us in the Labs. It’s relevant not just in banking, but capital markets, wealth management and insurance.

Regulation 150

Regulation Industry Trends Compliance 150

Jeff For Banks

MAY 9, 2024

I still find this to be a challenge at community banks. So the engineering firm ends up at "Big Bank", and the community bank wonders why. I described the problem to the Lendio guy, and we had a back-and-forth on how community banks can solve it. They want to grow small business deposits. How do I calculate that ROI?

Conference 110

Conference Community Bank Community Tools 110

Gonzobanker

JANUARY 4, 2024

1 Assign “unambiguous ownership” The customer experience for most community financial institutions is often the byproduct of a series of isolated decisions made by an assortment of business lines and product owners. If it originated in the branch, clients get a call at two weeks if (and this is a big if ) bankers can find the time.

Customer Experience 114

Customer Experience Community Knowledge Base Tools 114

Jeff For Banks

MAY 21, 2012

In Dallas, I taught bank profitability and strategic planning at the ABA School of Bank Marketing Management. Much like the Kansas City Athletics was the training ground for the New York Yankees, large banks served as the training ground for community bankers. Prior to Orlando, it was Dallas. I have a few suggestions.

Training 81

Training Kansas City Dallas Resources 81

ZootBlog

NOVEMBER 11, 2015

In today’s environment, as banks manage increased regulation and competition from industry outsiders, they must operate in the same fashion. Smaller community banks are finding it beneficial to collaborate with neobanks. They become students of the game. So what does this have to do with banking? Everything.

Innovation 60

Innovation Fintech social media Knowledge Base 60

Jeff For Banks

MAY 31, 2017

I also believe that branches can be developed as competitive advantages for community financial institutions. And banking associations offer a host of certificates for increasing the knowledge base and skill sets of branch employees to meet the emerging needs of customers in a new-branch environment. So should your branches.

Branch Strategies 60

Branch Strategies Groups DC Fintech 60

FICO

OCTOBER 26, 2021

A credit union’s strengths lie in its members, its service, its community involvement, and the community’s trust. While in recent years, many banks have lost their connection to community, it’s something that credit unions have been able to maintain. Reflect on your brand in the eyes of the community.

Analytics 52

Analytics Community Branding Data 52

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. CreditHQ helps businesses manage cashflow. They help you focus and prioritize Accounts Receivable, based on payment histories and risk. Managing cash flow – targeted at small business in partnership with banks. ^KT. Karl Falk (CEO).

Mobile 41

Mobile Video social media Data 41

Gonzobanker

DECEMBER 19, 2024

non-interest expense/asset ratio in a full-service community credit union. Importantly, Blair has shown a keen appreciation for how culture, customer loyalty, technology and product management are critical in creating value for a future smarter bank. THE FINTECH AWARDS Bank Technology of the Year Account opening fraud management.

Fraud 88

Fraud Fintech Marketing Industry 88

Abrigo

MAY 8, 2024

WATCH Takeaway 1 Understanding generative AI and how peers are using AI and genAI helps financial institution leaders and management vet the technology and related risks. Knowing how AI and genAI are being used by peers and fraudsters will help financial institution leaders and management vet potential solutions and watch for risks.

Examples 221

Examples Fraud Resources Risk Management 221