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Many Unemployed Still Waiting For Their First Check

PYMNTS

In Maryland, Jason Suggs, an unemployment claims processor, estimated two-thirds of the state’s claims processing staff have retired while others left and were not replaced. Charlie Baker said the payment system is completely online, and its success stems from the fact that the unemployment service was moved to a cloud-based system years ago.

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Strategies for fighting remote authentication fraud

Independent Banker

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. Online U.S. By Elizabeth Judd. New account fraud.

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Innovation Conversations: Rockland Trust

Independent Banker

When Rockland Trust synced up with an ICBA ThinkTECH Accelerator grad to launch a virtual digital banking platform, it took relationships between the community bank and its customers to a whole new level. For Rockland Trust, a $20 billion-asset community bank in Rockland, Mass., Colleen Morrison is a writer in Maryland.

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Super apps: The rise of an all-in-one platform

Independent Banker

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. By Colleen Morrison.

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From The Phone To Email: How Scammers Hit SMBs

PYMNTS

When Maryland Attorney General (AG) Brian E. small businesses , making it the most popular type of cyberattack on the small business community. That’s because this malware masquerades as a legitimate online banking portal. AG Frosh’s warning pertained to a specific small-business cybersecurity threat.

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Food Stamps Online: The $75B Grocery Game-Changer?

PYMNTS

SNAP online . The USDA is in the process of rolling out a pilot program that will allow SNAP program enrollees to buy groceries online. We’re looking forward to being able to bring the benefits of the online market to low-income Americans participating in SNAP.”. Is there any way out of that?

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How to navigate payments trends

Independent Banker

The payments space can be dizzying for even the most enterprising community bank. For example, enabled by application programming interfaces (APIs), many community banks are embracing fintech solutions. Those answers are going to come in from those deep relationships that community bankers have with their customers.”.

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