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OCC approves national bank charter applications of fintech company

CFPB Monitor

SoFi) to create SoFi Bank, National Association (SoFi Bank, N.A.), as a full service national bank headquartered in Cottonwood Heights, Utah. The bank will also provide a fully digital, mobile-first national lending platform for consumers across the country.

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2015 ICBA Community Bankers of the Year

Independent Banker

For the second year, ICBA recognizes the exceptional work of the individual employees of community banks with its. Community Banker of the Year award program. The association accepted nominations online during the month of September, allowing anyone to recommend a community banker for consideration. National Award Recipient.

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Apple To Shutter 30 More US Stores Again Amid Pandemic

PYMNTS

As instances of the coronavirus quickly increase in a number of regions across the nation, Apple plans to shutter 30 more stores in the United States on Thursday (July 2) at the latest. The tech company, which has 271 retail shops in the United States, has recently closed 47 stores again, CNBC reported.

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Apple Pay Rolls Out To 17 American Credit Unions And Banks

PYMNTS

As has been reported, Apple Pay is also available internationally in, among other nations, Australia, China, Hong Kong, Japan, Spain, the U.K. The total roster now claims more than 1,600 banks and credit unions domestically, said the site, even as 35 percent of retailers in the U.S. support Apple Pay. support Apple Pay. and Switzerland.

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5 ways AI can improve customer service

Independent Banker

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. First, with AI’s ability to mimic human intelligence, community banks can quickly process huge amounts of data to ease customer friction.

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Data privacy: How to keep customer data safe

Independent Banker

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Shielding sensitive customer information from prying eyes remains a chronic industry challenge. By Katie Kuehner-Hebert.

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CFPB announces new appointments to advisory groups

CFPB Monitor

The CFPB announced the appointment of new members to its Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. New members to the Consumer Advisory Board will serve three-year terms and new members to the Community Bank and Credit Union Advisory Councils will serve two-year terms. Kathleen C.

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