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How The B2B Mid-Market Drives Loyalty Through Online Payments

PYMNTS

While the coronavirus crisis certainly accelerated the drive toward digital, the mid-market's commerce digitization push was well underway before the pandemic hit. Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout.

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Online Grocer Ocado Acquires Robotics Companies To Drive Automation

PYMNTS

based online grocery, is heightening its automation drive by acquiring two robotics companies. The robotic pick opportunity in online grocery is of huge value to us and our clients globally,” said Tim Steiner , Ocado CEO. The company was founded in 2000 by three former Goldman Sachs bankers. Ocado , a U.K.-based

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Crafting An (Online) B2B Market For Retailers

PYMNTS

To that end, in Europe, Czech firm Nulisec has debuted an online B2B marketplace focused on European retailers — geared toward improving sales and procurement processes. In an interview with PYMNTS, CEO Lukas Pham said online marketplaces address several pain points. “At Subsequent markets will include Poland and Slovakia.

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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. But even the best companies struggled to keep customer satisfaction levels high during 2020. The largest online retailer – Amazon – had a 7% decline in satisfaction.

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Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses.

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Hip On HIPAA: The Secret Sauce to Successful Marketing Campaigns

Perficient

The secret to understanding timing and creating truly impactful communications hinges on a deeper understanding of HIPAA’s definition of marketing. These days, I spend quite a bit of time strategizing with marketing leaders to leverage these platforms for marketing automation.

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IKEA Goes Online In Second Indian Market

PYMNTS

Swedish furniture company IKEA now has a second online-only store in India, this one in Pune. IKEA India Market Manager Per Hörnell said in a statement, “Maharashtra is a very important market for IKEA, and we see a lot of potential in Pune. 200 [$2.81

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