PYMNTS

JULY 5, 2019

It can be difficult these days to remember the almost idyllic promise of social media when it first entered the general consumer consciousness. That’s not to tempt one into nostalgia, or to suggest that social media has become marred beyond recognition. Digital Evolution. Fraud Increases. trillion in 2018.

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social media Fraud System Data 131

PYMNTS

JUNE 7, 2019

Luxury fashion brands like Christian Dior, Louis Vuitton and Gucci are upping their social media game, especially on Instagram, and pouring real money into efforts to court young shoppers, according to a report by Reuters. The only company to spend more was Chanel. billion euros ($5.3

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PYMNTS

JANUARY 23, 2018

In an effort to drive sales, a luxury department store chain is connecting customers with their sales associates through personal social media accounts, The New York Post reported. Katz said the company encourages the practice because “customers who are attached to a sales associate spend more.”. has partnered.

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social media New York Branding Retail 124

PYMNTS

JUNE 22, 2018

Sports fans can’t get enough of their favorite players and teams: Their social media accounts oftentimes have hundreds of thousands or millions of followers. They sold out in 23 minutes — proof that social media channels can be successful mediums for consumer purchases. How does social media play in?

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PYMNTS

FEBRUARY 26, 2016

Generally speaking, it is hard to think of social media as something that is making the world a more inclusive place – given its occasional status as a toxic swamp of intolerance and cruelty. For the last few years, it has also been helping them find a voice and a safe space on social media. She’s loud and proud.

social media 100

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PYMNTS

AUGUST 14, 2019

The world of social media can be a rough sea to sail in. Those are the nice neighborhoods on social media — but it doesn’t take very much to accidentally be knocked over into one of the not-so-nice areas full scammers, trolls, nasty comments, nonsensical memes and angry mobs of all stripes.

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PYMNTS

MAY 21, 2018

Against the backdrop of social media controversy — remember Facebook , of course, and 87 million users’ data exposed to Cambridge Analytica — oversight is tightening in Europe. That multinational facilities management and construction company was liquidated earlier this year. In company-specific news here in the U.S.,

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PYMNTS

NOVEMBER 25, 2016

In advance of Black Friday, Sephora is lookin’ pretty in terms of social media. That’s according to Shareablee , which measures social media audiences and released its annual Black Friday Retail Brand Edition of its Social Scorecard. Sephora took the top billing with 2.4 Sephora took the top billing with 2.4

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PYMNTS

AUGUST 14, 2018

Hotels can struggle to keep up with these opportunities, especially if they lack a formalized process to find and manage social media influencers. Influencers don’t have to be world-famous celebrities or social media stars with millions of followers. Who Is An Influencer? The Power Of The Influencer.

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PYMNTS

MAY 10, 2017

When it comes to growing a business, social media matters. Leveraged to a business’ advantage, social media can be a key to success in consumer adoption, conversion and retention. Likewise, the company used social as a means to find new brands and products to feature. Small Business Council.

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social media Branding Case Study Community 101

PYMNTS

MARCH 26, 2020

For retailers, especially those deemed non-essential and struggling with revenue, branding may be on the back burner right now. According to Claessen, those brand attributes are even more important during this crisis as retailers communicate with employees, landlords and consumers. Big mistake, say several branding experts.

Branding 145

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PYMNTS

MAY 16, 2018

Perusing through social media platforms like Instagram, Jessie Zeng came to a realization: Followers wanted to know where they could buy the clothing worn by their favorite celebrities or influencers, but their requests often went unanswered. The experiment was a success and served as an “aha” moment for the soon-to-launch company.

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Bank Innovation

JANUARY 22, 2019

Apple Pay was trending across social media today on news the payment option will soon be accepted at Target, Taco Bell and other major U.S. The company touted the service’s ease of use, security and speed at the register. According to Apple, 74 of the top 100 U.S. merchants now accept Apple Pay. But […].

Apple 170

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PYMNTS

SEPTEMBER 21, 2020

For retailers, the fourth quarter of 2020 is likely to see a media blitz that will make other years pale in comparison. Unspent budget from big box retailers will be let loose as early as Oct. There are many critical aspects to SMB retail media strategy but two stand out this year: when to advertise and where to advertise.

Retail 169

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PYMNTS

JANUARY 20, 2021

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As

Google 208

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PYMNTS

APRIL 7, 2017

This week, the two countries were the only markets that landed on the B2B venture capital board, with funding landing at SaaS, Big Data and procurement startups across a range of industries, from corporate social media management to marijuana procurement. The company said this week it raised $8.5 Software-As-A-Service (SaaS).

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PYMNTS

OCTOBER 9, 2019

Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.

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Perficient

FEBRUARY 2, 2023

Security/Biometric Payments With the widespread popularity of digital payments continuing to grow, security remains at the forefront of concern for payment companies and their vendor partners. For example, many companies have reaped the benefits of using Instagram’s shopping capabilities. million this year and 94.4 million in 2024.

Industry 471

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PYMNTS

MARCH 2, 2020

Retailers may be focused on the wrong metrics. But a survey of 265 senior marketers found that those KPIs miss “forward-looking indicators,” including the total amount of revenue a customer will afford the company over time (customer lifetime value, or CLV). Banking and retail put the most emphasis on return on investment (ROI).

Customer Experience 151

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PYMNTS

NOVEMBER 14, 2019

Luxury brand Burberry has teamed up with Tencent in China to offer a “social retail” store to take advantage of China’s online shopping trend and capture more of the luxury market in the country, according to a report by Reuters. . The company’s collections by Riccardo Tisci, however, have boosted sales.

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PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. Fifty-three percent of consumers want retailers to respect their anonymity in 2020; at the same time 61 percent want more personalization in marketing, messaging and promotions. Companies are facing a digital experience paradox,” said Alex Atzberger, CEO of Episerver.

Retail 202

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PYMNTS

JULY 31, 2020

There has been increased demand for AI in the fashion industry, according to Infoholic, partially due to social media and the rise of influencers. That has led to the growing need for designers and retailers to personalize shopping experiences, and that’s the sweet spot for AI. Fast fashion retailer H&M uses A.I.

Retail 165

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PYMNTS

DECEMBER 30, 2019

The move seems to be working, as many restaurants have lengthy waiting lists, and are popular on social media. Zwilling ZA Henckels is a German high-end kitchenware company, and it has a restaurant on top of its store in Shanghai. Luxury brands like Mercedes and Tiffany & Co. The eatery has a long backlog of reservations.

Retail 130

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PYMNTS

JUNE 18, 2019

Pet retail is having a moment, with innovation and other efforts helping merchants better reach owners of dogs, cats and other household animals. One of the latest developments comes from a company called Pawscout. Online pet pharmacies also are pulling greater weight in pet retail. Better Pet Tag. Pet Medicine.

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PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

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PYMNTS

DECEMBER 23, 2019

Analysts say they are now employing methods, such as subscribing to retailers’ emails, so they can monitor sales, doorbuster deals and promotions. According to The Associated Press, another method being employed by retailers: using cameras to take your picture. By using cameras, retailers can track who’s buying what.

Retail 131

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PYMNTS

JUNE 2, 2020

Another month of the pandemic and another first of the month when retail lease payments are due. As the crisis enters its fourth month, counting March, two new earnings reports indicate that about 60 percent of retailers are paying their rent — with a few very notable exceptions. percent of retail rent was collected, compared to 48.9

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William Mills

FEBRUARY 25, 2016

Three Ways Financial Companies Can Bridge the Gap in 2016. Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. retailers and their customer service engagement.

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PYMNTS

JUNE 8, 2020

With a need for social distancing in the coronavirus era, businesses are seeking ways to restrict traffic through appointment-based systems for physical retail. GlobalData Managing Director and Retail Analyst Neil Saunders said in an NRF blog post that the situation provides an opportunity to experiment with new ways of selling.

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PYMNTS

FEBRUARY 3, 2020

However, 8 percent of Cyber Monday visits did originate from social media, an increase of 17.5 It comes from WBR Insights , which credits customer engagement via social media. Brand advertisers, it says, need to justify social media ROI. percent from the prior year. Savvy Brands.

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PYMNTS

MAY 11, 2020

Retailers are opening their doors again during the pandemic to customers who have appointments. The company, for its part, has a new process for keeping customers safe. The business, however, handled some orders the next day, which its operator called a “vastly improved operation” in a social media update cited by the outlet.

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PYMNTS

OCTOBER 19, 2020

Snaps is teaming up with Instagram as the social media giant gears up for the holiday shopping season by sprucing up its commercial appeal to the major brands. In particular, the social media giant says that more than 80 percent of its users now research, consider and discover products through its platform.

Branding 297

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PYMNTS

JULY 30, 2019

One of the biggest retail stories as we head into 2020 is how India is a battlefield of digital commerce, along with a hotbed of retail innovation. The company was founded in 2016. The eCommerce retailer is said to be working with Catamaran and has started hiring workers for the operation per unnamed sources, Reuters reported.

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PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries. Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. The Rise of Visual Search.

Retail 143

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PYMNTS

SEPTEMBER 16, 2020

Meet Shark Wheel, a company that has literally invented a wheel that’s not round and added some innovation to the eCommerce space by partnering with a new one-click checkout system. It makes skateboards, contributed new wheel designs to farming, printing, luggage companies and the U.S. Talk about reinventing the wheel.

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PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

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PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings.

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