Fintech Labs Insights

AUGUST 4, 2016

Features: 100% capture of every digital interaction, with visual, video-like replay. Early, automated fraud detection, internal and external. Client-centric visibility, for responsive customer support. Why it’s great. Digital business is the new normal. Bob Trevelyan, VP, Americas.

Video 12

Video Customer Experience America Compliance 12

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR 01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. Based in Hong Kong; showing integration with free to play video games.

Video 40

Video Lending social media Analytics 40

PYMNTS

JANUARY 19, 2021

And increasingly, those services are being leveraged in verticals such as online sports betting, where location must be verified at the time of the wager (to make sure the activity is in a legally permissible area) to help banks comply with international Know Your Customers (KYC) rules. Not all data are created equal, of course.

Data 227

Data Fraud Los Angeles Compliance 227

Gonzobanker

DECEMBER 17, 2021

Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships. The Customer Experience Award – Goes to Capital One for moving fleet-footed to react to the new realities of retail banking.

Fintech 140

Fintech Strategy Leadership Lending 140

PYMNTS

SEPTEMBER 22, 2017

Jumio’s liveness detection technique has the capability to differentiate between a real person and a fraudster using high-resolution printouts or even a prerecorded video. This was] partly due to the steps involved in mapping the digital identity of the customer to their real world identity.

Innovation 140

Innovation Knowledge Base Online Mobile 140

Gonzobanker

DECEMBER 14, 2023

which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. On one hand, there were tons of stories emerging about operational and compliance chaos in BaaS partnerships, enough to scare many banks who were standing at the edge of the pool to conclude, “I’m not jumping in.”

Fintech 194

Fintech Community Regional Technology 194

William Mills

SEPTEMBER 7, 2016

Stay tuned for our video recap of Finovate Fall Day 2 later today! End of Day 1, check back later today for our video recap of Finovate Fall 2016! Demo: 5 Use cases centering around an Advisor (Andrew) who met with customer who opened a new account. Also a pretty good customer experience. It’s looks pretty cool.

Mobile 40

Mobile Cards Fraud Data 40

FICO

JUNE 14, 2022

Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots. FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks. In May, 800 FICO customers and partners joined FICO colleagues at the first FICO World since the pre-pandemic event in New York in 2019.

Fraud 52

Fraud Trends Analytics Cards 52

William Mills

MAY 11, 2016

Not just for video games… okay, you have my attention. Started talking about the challenge of having to change credit cards all the time (due to fraud). Helps with mobile onboarding and anti-money laundering compliance. ^SR. DigiByte is looking at video games, and have created a “gaming wallet” based on blockchain tech. ^SR.

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 9, 2018

Demo video will be available soon. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers.

Security 40

Security Samsung Strategy San Jose 40

FICO

MAY 6, 2022

Do the work for your customers; don’t pass the work along. Be proactive and find ways to increase value for your customers. Leverage your data to deliver better, more personalized customer experiences. Always be respectful of the time customers give you. Always be respectful of the time customers give you.

Digital Banking 52

Digital Banking System Data Customer Experience 52

Fintech Labs Insights

JULY 22, 2015

Why it’s a must-see: For banks: FIs can get an open platform that is truly able to deliver a superior customer experience, while at the same time offering full control to manage and maintain; they’re not locked into any vendor. Blockcypher will explain how Bitcoin and block chains enable programmable money.

San Francisco 12

San Francisco Video Fintech Data 12

Fintech Labs Insights

AUGUST 1, 2016

Experian CrossCore is a single platform that helps manage customer identities, fraud prevention tools, workflows and decision strategies in an easy-to-use and scalable format. Featurespace’s ARIC Engine helps financial services clients spot and prevent fraud attacks in real time using adaptive behavioral analytics.

How To 12

How To Analytics Millennials Data 12

PYMNTS

MAY 6, 2016

FedEx CrossBorder , the recently rebranded BONGO business unit, is all about helping merchants make the most of the cross-border opportunity – and to enable payment for goods purchased while staying on the right side of fraud, risk, tax, and regulatory and legal compliance. How FedEx CrossBorder Works.

Fraud 100

Fraud Taxes Online social media 100