Compliance Customer Experience Millennials Security 
PYMNTS
MARCH 27, 2020
That can’t be good news for the security chiefs at financial institutions (FIs), who have their hands full with genuine bad actors, a shifting compliance landscape and a business environment that’s in an indeterminate period of disarray from the COVID-19 pandemic. But customer experience (CX) 2.0 PYMNTS finds that 28.3
PYMNTS
APRIL 10, 2020
So, if an insurance company does not invest in the customer experience of the claim, like during the claim flow, that is going to come back to them,” she said. The challenge is thus not figuring out if mobile disbursements are possible, but how they can be made, given insurers’ legal and compliance issues.
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PYMNTS
SEPTEMBER 6, 2016
In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Payments Security As A Digital Business Enabler. Or watch its digital disruption.
Insights on Business
JUNE 14, 2017
Pressures stem from a myriad of sources: competition from fintechs; unrelenting regulatory environment; associated costs of compliance (or non-compliance!); increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials.
Insights on Business
OCTOBER 10, 2017
Here is a preview of our focus at this year’s Sibos: Enterprise blockchain – IBM is leading the advancement of blockchain with many projects under way in financial services including foreign exchange payments netting , private equity administration , securities lending and trade finance.
PYMNTS
OCTOBER 1, 2019
where at least one vital and robust sector of commerce has yet to adopt the global security standard en masse. It’s all but certain that gas stations will not achieve 100 percent compliance with EMV, in which case those that have not met the deadline will face higher interchange rates from the card networks. LISNR Offering.
PYMNTS
NOVEMBER 6, 2017
If millennials are the future of, well, everything in payments, then mobile is the future of everything in payments. But the fact remains that millennials are tethered to their keyboards, of the small-screen size. Yes, that is a rather bold statement. And take it with as many grains of salt – or none – as you wish.
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