Accenture

NOVEMBER 2, 2022

In the wake of the Sibos conference, it looks to me like banking right now is full of paradoxes. Fintechs are an existential threat to incumbent banks or they are their most important partners. Central bank digital currencies (CBDCs) are a total game changer or a complete dud. Sustainability is on the cusp of major….

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Gonzobanker

MARCH 7, 2024

It happened this week: Fintech Meetup , one of the newer trade events that brought 4,000 or so fintech and banker types to Las Vegas. The experience felt akin to entering a mosh pit but instead of musicians, you are in it with bankers and entrepreneurs and there are chairs.

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BankInovation

OCTOBER 7, 2021

Those were the key takeaways from a BNPL session at Future of Fintech conference on Wednesday in New York that was presented by market intelligence firm CB Insights. "We Credit cards could lose ground to buy now pay later (BNPL) service providers, which have a promising future with multiple potential growth paths.

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South State Correspondent

OCTOBER 26, 2023

Money 20/20 (M2020) is the only conference in the industry where it is both possible and expected to pull off two breakfasts, two lunches, three cocktail parties, and two dinners PER DAY. If this conference is any indication of the economy, businesses are spending, and the economy remains strong.

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Chris Skinner

JULY 19, 2017

I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world. Here’s the result: Dronn Agent from Alior Bank Dronn is an intelligent virtual agent designed to communicate with customers verbally and guide them through a personalised conversation in a set of carefully selected use cases.

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Perficient

NOVEMBER 17, 2020

Covid-19 caused customers (and banks) to rely more heavily on digital channels and fintech apps. Engaging and supporting customers digitally means reimagining distribution and customer relationships during times of social distancing and lockdowns and providing more personalized services. “It

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Chris Skinner

JUNE 2, 2017

WECHAT KEY TRENDS REPORT 2017 MATTHEW BRENNAN CHINA CHANNEL THIS PRESENTATION IS ADAPTED FROM A KEYNOTE SPEECH DELIVERED AT CHINA CONNECT CONFERENCE IN PARIS ON MARCH 2ND 2017 BREAKING NEWS: SLUGGISH GROWTH FOR WECHAT IS WECHAT STILL COOL? IN THE SAME WAY THAT AMAZON IS RELIGIOUS ABOUT THEIR CUSTOMER EXPERIENCE.

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PYMNTS

DECEMBER 3, 2019

Also, Visa is working with four global finance firms to help FinTechs issue plastic as well as digital payments. Amazon Web Services (AWS) is rolling out a voice transcription tool for doctors at its re:Invent conference. New Visa Alliances Help FinTechs Launch Payments Solutions. operations. operations. he asked. “I

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PYMNTS

JANUARY 1, 2019

I remember a conference almost a year ago. Not all that long ago, I was at another conference. When did we start organizing tracks at FinTech conferences on the basis of individual technologies rather than industry challenges and opportunities? So, what’s the lesson to be learned? Are cryptocurrencies a bad idea?

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PYMNTS

JANUARY 6, 2021

“The three verticals that we service at NCR today — banking, restaurants and retail — I think they had the common bond for us that they was all about, ‘how do you simplify operations and the customer experience?’” Brown said in a recent conversation with PYMNTS’ Karen Webster. “So So we led with technology.”. Nudging Evolution.

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Insights on Business

FEBRUARY 26, 2018

It’s clear: Customer Experience is the battleground for banks, insurance, and financial services companies. Pressures from fintech competitors, regulators, cybercriminals threaten the relationships incumbent banks have built with their customers. Watch the video.

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South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. While we have the technology to solve all of the above and more, there was a realization at both conferences that we are still decades away from developing a workable ecosystem and creating widespread adoption. Big Idea – Trends.

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ATM Marketplace

SEPTEMBER 13, 2018

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial institution's unique journey.

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Insights on Business

NOVEMBER 8, 2018

At last month’s Money20/20 conference, the event brought over 10,000 people together and hosted speakers from start-up disruptors to incumbent financial institutions, and everything in between. He observed: We’re in what was described as “Phase 3” with fintechs. IBM was there in full force.

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Gonzobanker

FEBRUARY 1, 2023

Scottdale, Arizona was chillier than normal this week, but that didn’t prevent bankers from having heated discussions about 2023 at this year’s Acquired or Be Acquired conference, hosted by Bank Director. There were many joint presentations with bankers and fintechs, talking about new initiatives they are working on in the trenches.

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Gonzobanker

JUNE 20, 2024

According to a Businessweek article , the word boring has been used by bank execs and analysts at least a dozen times on banks’ conference calls as of May this year. That’s not what’s happening with digital banks and fintech firms. Revolut says it has more than 9 million customers in the United Kingdom and 40 million globally.

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PYMNTS

APRIL 30, 2018

Startup Amaryllis made an appearance at TRANSACT 18 in Las Vegas April 16 through 19 – the company’s first 10-by-10 booth at a major conference, noted CEO Mark Bishopp , and an experience that was right in line with the startup’s goal to make 2018 “the year of getting the word out” about Amaryllis.

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William Mills

JUNE 20, 2017

BAI Beacon empowers leaders to connect with experts from inside and outside the industry, collaborate with peers facing similar challenges and explore innovations from the most relevant FinTech companies and solutions providers in the industry,” said Holly Hughes, CMO, BAI. BAI Beacon is a unique, immersive, fast-paced 1.5

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ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. An executive from Ally Bank made an interesting observation at a recent industry conference. Fintech companies can only disrupt so much.

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Insights on Business

SEPTEMBER 21, 2018

These are some of the concerns that I hear leaders in the financial services industry repeatedly share in my travels and I am sure will be recurring themes at this year’s largest conference in banking and financial services, Money20/20, from October 21-24. Creating a Compelling AI powered Omni-channel Customer Experience.

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Abrigo

MAY 5, 2022

Breaking Banks Breaking Banks , billed as the #1 global fintech podcast and radio show, began in 2013 and is hosted by media firm Provoke.fm. Some recent episode titles: “Secret Sauce for Deeper Relationships & What’s So Nifty About NFTs” and “Fintech Investment and Growth Opportunities.”

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Insights on Business

OCTOBER 16, 2018

As we head into Money20/20 next week, I want to make sure you are aware of the best ways to engage with IBM at the conference. Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point.

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Celent Banking

APRIL 28, 2017

Customer Experience. In line with what banks have recently been telling us, improving the Customer Experience was top of mind for many customers. While more digestible, frankly, it made many observers wonder whether this was an early sign that the fintech frenzy is moderating.

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Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 3 Pricing models for loans and deposits combat margin pressure and help retain your best customers. Independent Banker Survey. Growing loans, earnings are banks' top challenges in 2021.

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Insights on Business

MAY 25, 2018

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. " – @BrettKing #fintech #RFS2018 pic.twitter.com/iM1p92PV1U. — IBM FinTech (@IBMFinTech) May 22, 2018. ."

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Celent Banking

OCTOBER 12, 2015

This week I’m in Singapore, which provides a beautiful backdrop for Sibos 2015, the annual conference that brings together thousands of business leaders, decision makers and topic experts from a range of financial institutions, market infrastructures, multinational corporations and technology partners.

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Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. The only direction now is scale, scale, scale!

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William Mills

NOVEMBER 14, 2016

This year’s annual Money2020 conference brought more than 10,000 FinTech executives, bankers and innovators to Las Vegas for five days of meetings, demos and panels. As machine networks become more sophisticated, the capacity for FinTech programs to leverage machine learning is vast. It’s All About the Customer Experience.

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PYMNTS

OCTOBER 26, 2017

It was the (initially) small FinTech startups that delivered a collective shakeup to the small business (SMB) lending industry. I think they are going to dominate the market, and that is the next phase that’s coming,” said Karen Mills, Obama’s former small business advisor, during a speech at the LendIt Europe conference, as reported in CNBC.

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Insights on Business

JANUARY 17, 2019

And the conference holds an impressive line up of education and activities for financial leaders focused on: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. IBM will be hosting IBM Think 2019 from February 12-15 this year at a new location in San Francisco, CA.

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Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display.

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American Banker

JUNE 27, 2024

Leaders that have created virtual "branches" weighed in at American Banker's Digital Banking conference on how to approach implementation and what results have been like.

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Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Most Egregious Fintech Valuation – Chime , which went fromone funding round at $1.5

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Insights on Business

FEBRUARY 6, 2019

Attend session 1702, “Digital Humans—Bringing Human Touch to Digital Customer Interactions ” to hear speakers from UBS and UBank share what they’ve learned from deploying FaceMe Intelligent Digital Human Platform. These are exclusive pre-conference sessions that take place on Tuesday, February 12, 2019. Smart starts here.

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William Mills

MAY 17, 2018

The conference offered 24 breakout sessions, more than 100 speakers and the popular Innovation Alley, which showcased innovative fintech products and services from over 60 start-up companies, partners and exhibitors. and co-chair TAG Fintech ADVANCE Awards. and co-chair TAG Fintech ADVANCE Awards.

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Gonzobanker

JANUARY 18, 2024

That said, here are my banking and fintech predictions for 2024: 1. Fintechs have an increasing appetite for new products, better tech integration and diligent compliance. Banks miss the critical ‘in-checkout’ moment, ceding ground to fintechs with integrated installment plans.” You’re probably right.

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Insights on Business

NOVEMBER 16, 2016

Together, we set up conference rooms to simulate the experience of visiting a financial advisor’s office, complete with assistant’s office and waiting room with flat screen TV. In that setting, their innovation teams observed how actual advisors and customers interacted with technology and each other.

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