Perficient

OCTOBER 14, 2020

As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival.

Video 519

Video Tools Innovation Trends 519

Celent Banking

SEPTEMBER 30, 2015

Customer Stories. Experience Recovery. These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. This enables firms to mine and analyze the data to inform customer-centric innovation.

Customer Experience 100

Customer Experience social media Charlotte Conference 100

Bank Innovation

AUGUST 2, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, and Jake Martin, associate editor, discuss the following developments: At the Customer Experience in Financial Services conference in Boston this week, bank executives on several panels spoke […].

Boston 170

Boston Customer Experience Video Conference 170

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. In April, Domino’s Pizza announced that Domino’s Hotspots would allow customers to receive deliveries in spaces such as parks, sports fields or beaches.

Innovation 183

Innovation Mobile Branding social media 183

Bobsguide

JUNE 3, 2022

Ground-breaking WWS ATM Acquiring Software Wins ATMIA Peter Kulik Innovation Award. The company received the award for WinWebServer ( WWS), its integrated ATM Acquiring solution, at a special ceremony during the ATMIA US Conference taking place in Orlando, Florida.

ATM 148

ATM Innovation Florida Software 148

Perficient

SEPTEMBER 19, 2023

The world’s largest gathering of insurance innovation, InsureTech Connect (ITC) , is right around the corner. Following last year’s conference, Perficient Insurance Principal Brian Bell shared three key takeaways from the 2022 event: First, data and analytics investments still topped many insurers’ list of operational priorities.

Conference 221

Conference Strategy Innovation Industry 221

Perficient

AUGUST 1, 2022

The first version of NFT Cloud was released in a limited pilot in mid-June at the Salesforce Connections conference in Chicago. Salesforce has launched a cloud-based service for the sale and creation of non-fungible tokens (NFTs). Later this year, anticipated to be in October, Salesforce will make the product available to the public.

blockchain 294

blockchain Chicago Fraud Conference 294

PYMNTS

JUNE 20, 2018

Banks are turning to digital technology to enhance the customer experience — and reduce payment friction — in an effort to boost top and bottom lines. CFO Vasant Prabhu said on the William Blair 2018 Growth Stock Conference Call on Wednesday (June 13). Bank of America. That makes you smarter.’”.

Mobile 150

Mobile Innovation Payments America 150

Celent Banking

NOVEMBER 7, 2014

At many conferences I’m able to distill several distinct themes; this time, the overwhelming impression was the emphasis on …. Customer Experience continues to be a big theme. Facebook is doing some really interesting things on the commerce side: if they identify a group of profitable customers who have a certain profile (e.g.,

Las Vegas 172

Las Vegas Conference US Customer Experience 172

BankInovation

MAY 26, 2020

Dear Community Member, Last year, we inaugurated the Bank Innovation Build conference to bring together industry participants to share best practices and ideas for exceptional banking innovation operations at financial institutions. Bank Innovation Build is the one event […].

Innovation 98

Innovation Conference Community Operations 98

Bank Innovation

JANUARY 17, 2020

In this episode, editors discuss the following news developments: The overlap of retail with financial services, and reflections on the National Retail Federation annual conference in New York; Visa’s acquisition of Plaid and what it means […].

Retail 243

Retail New York Video Conference 243

Abrigo

OCTOBER 21, 2019

A tech culture can be a catalyst for growth and put your customers at the center of the banking experience. Start by looking inward To develop a digital, customer-centric financial institution, it must first look inward. Internal culture really does exude back out to how your customers perceive you.”

Millennials 218

Millennials Oklahoma Innovation Technology 218

Celent Banking

MARCH 16, 2015

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The conference was well attended, with broad representation from all institution sizes and markets. Customer centricity is forcing a convergence of traditionally segregated value propositions.

Conference 100

Conference Retail Community Community Bank 100

Insights on Business

NOVEMBER 16, 2016

And in my 5 years as a partner in the financial services arm of IBM’s Interactive Experience unit, I’ve also come to believe that innovation is the residue of design, as well. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.

Innovation 117

Innovation Management User Experience Leadership 117

PYMNTS

MAY 6, 2019

To create more convenient ordering experiences and build loyalty, quick-service restaurants (QSRs) are innovating with the help of digital and mobile technologies. From Starbucks to Dunkin’ and Chipotle Mexican Grill , QSRs are working to enhance their customers’ experiences through technology. Mobile Ordering.

Innovation 115

Innovation Mobile Management Conference 115

Perficient

OCTOBER 12, 2020

It’s the week after Signal 2020, Twilio’s annual developer conference. After several attempts to schedule due to the pandemic, Signal re-invented itself this year as a completely virtual experience. As usual, there were a number of highlights and announcements during the conference and leading up to it.

Video 324

Video Conference Management Groups 324

Accenture: Banking

NOVEMBER 2, 2022

In the wake of the Sibos conference, it looks to me like banking right now is full of paradoxes. Central bank digital currencies (CBDCs) are a total game changer or a complete dud. Fintechs are an existential threat to incumbent banks or they are their most important partners. Sustainability is on the cusp of major….

Conference 222

Conference Fintech Customer Experience Innovation 222

PYMNTS

MARCH 18, 2016

” Innovation Project 2016 — where hundreds of leaders across the payments, commerce, tech and security ecosystems joined together under one roof with one mission: navigating the balance between the leading and the bleeding edge. Especially when your talking innovations in payments. Well, you kinda had to be there.

Innovation 100

Innovation Security Industry blockchain 100

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? How Will My Employees Access the Bank Technology?

Technology 195

Technology Customer Experience Data Training 195

South State Correspondent

OCTOBER 26, 2023

Money 20/20 (M2020) is the only conference in the industry where it is both possible and expected to pull off two breakfasts, two lunches, three cocktail parties, and two dinners PER DAY. If this conference is any indication of the economy, businesses are spending, and the economy remains strong.

Conference 221

Conference Las Vegas Fraud Data 221

Bank Innovation

OCTOBER 22, 2018

Federal Reserve Governor Lael Brainard addressed barriers to financial inclusion at a conference hosted by the Boston Fed and the Aspen Institute in Boston on Oct.

Boston 186

Boston Big Data Fintech Conference 186

PYMNTS

JANUARY 1, 2019

I remember a conference almost a year ago. Not all that long ago, I was at another conference. When did we start organizing tracks at FinTech conferences on the basis of individual technologies rather than industry challenges and opportunities? It’s a big part of my job, and anyone who knows me knows how innovation excites me.

Bitcoin 168

Bitcoin Payments Conference cryptocurrency 168

FICO

AUGUST 3, 2021

The annual Credit Scoring and Credit Control Conference is regarded as Europe’s premier showcase for anyone working at the forefront of credit, AI, machine learning, scoring and all the related areas of data science. That’s why analytic innovation is so critical. This year's four-day programme takes place between August 24 and 27.

Analytics 52

Analytics Conference Innovation Data 52

Abrigo

DECEMBER 2, 2015

As consumers adopt the latest technology, businesses must do the same in order to provide services and customer experiences that align with today’s technology. Today, technology is progressing so quickly that “innovation” is a buzz word. Bloomberg created an innovation index to monitor the world’s progress.

Operations 150

Operations Technology Customer Experience Innovation 150

Bank Innovation

NOVEMBER 20, 2019

As the number of digital finance platforms grow, the pool of consumers underserved by the financial system is cause for concern, industry practitioners said at a financial services conference in New York this week.

New York 186

New York Fintech Conference System 186

Jeff For Banks

MARCH 3, 2025

To stay ahead, we must blend our community roots with cutting-edge innovation. Copilot isnt just another tech add-onits a game-changer that enhances efficiency, empowers staff, and elevates customer experiences without disrupting our workflows. Its not about replacing peopleits about amplifying what we do best.

Community Bank 74

Community Bank Community Minnesota Security 74

South State Correspondent

OCTOBER 28, 2022

While we have the technology to solve all of the above and more, there was a realization at both conferences that we are still decades away from developing a workable ecosystem and creating widespread adoption. While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences).

Conference 195

Conference Technology Las Vegas Trends 195

Abrigo

OCTOBER 20, 2020

Plan for new technology and innovations. virtual conference, to learn from industry thought leaders, peer institutions, and other experts. There is a demand coming from our customer base to make things easier, less cumbersome, and faster. Planning for new technology and innovations. Drive Growth.

Management 195

Management Lending Community Strategy 195

PYMNTS

NOVEMBER 22, 2017

“Gearing up for the tax season, we are focusing on delivering an outstanding end-to-end customer experience for the do-it-yourself taxpayers, while rolling out new solutions to our customers.” ” Intuit’s other units saw growth, though not as aggressively as its QuickBooks operations. .

Taxes 139

Taxes Online Conference Customer Experience 139

William Mills

JUNE 20, 2017

BAI Beacon empowers leaders to connect with experts from inside and outside the industry, collaborate with peers facing similar challenges and explore innovations from the most relevant FinTech companies and solutions providers in the industry,” said Holly Hughes, CMO, BAI. BAI Beacon is a unique, immersive, fast-paced 1.5

Conference 58

Conference Industry Trends Innovation 58

PYMNTS

JANUARY 21, 2020

Functioning as a subsidiary of ARC, nuTravel will enable its new parent to, according to a statement about the deal, “accelerate its offerings of feature-rich, omnichannel retailing solutions to airlines, travel agencies and corporate travelers to provide an integrated customer experience. Other Areas of Change.

Innovation 101

Innovation Millennials Trends Examples 101

South State Correspondent

NOVEMBER 20, 2024

In this article, we will touch on innovation, technology and banking strategy to show why banks tends to overemphasize ease, familiarity and convenience instead doing the difficult task upfront that will ultimately keep things simple. In almost every conference, banks and vendors talk about “serving the customer where and when they want.”

Strategy 195

Strategy Resources System Management 195

Insights on Business

SEPTEMBER 21, 2018

These are some of the concerns that I hear leaders in the financial services industry repeatedly share in my travels and I am sure will be recurring themes at this year’s largest conference in banking and financial services, Money20/20, from October 21-24. Creating a Compelling AI powered Omni-channel Customer Experience.

Conference 115

Conference Customer Experience Industry Trends 115

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. AI Foundry. www.aifoundry.com. Think Quicken Loans® on steroids but for small business lending.

Conference 40

Conference Innovation Customer Experience Lending 40

Gonzobanker

FEBRUARY 1, 2023

Scottdale, Arizona was chillier than normal this week, but that didn’t prevent bankers from having heated discussions about 2023 at this year’s Acquired or Be Acquired conference, hosted by Bank Director. Business Experience Catches Consumer In past years digital innovation discussions tended to focus on consumer-focused players (e.g.,

Arizona 147

Arizona Kansas City Industry Fintech 147

PYMNTS

JUNE 5, 2019

The Amazon Re:MARS conference in Las Vegas has been churning out technology news for the company. Now, according to reports , Amazon’s Consumer Worldwide CEO Jeff Wilke has announced a new AI-powered fashion search tool called StyleSnap, designed to help customers find clothes to buy. This is not the first service of its kind.

Tools 145

Tools Las Vegas Conference Customer Experience 145

Gonzobanker

JUNE 20, 2024

According to a Businessweek article , the word boring has been used by bank execs and analysts at least a dozen times on banks’ conference calls as of May this year. Yet, the bank innovation labs of yesteryear replete with segways didn’t go undetected. There have been some great innovations. It makes sense.

Digital Banking 172

Digital Banking Fintech Innovation Strategy 172