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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. The CXFS conference was all about the “voice of the customer” (VoC) and how financial institutions (FIs) can improve their customer “listening” skills.

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10 Top banking podcasts you should be listening to

Abrigo

Others are hosted by former regulatory officials and current financial institution executives who have a knack for finding interesting guests to interview or well-timed topics to discuss. Banking Transformed Banking Transformed by the Financial Brand’s Jim Marous has new episodes several times a month.

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Innovation & Insight Day – some Highlights; and a Goodbye

Celent Banking

We hypothesize that the challenges of financial technology have become so important that our clients and prospects prioritized attendance at an event that showcased best practices from around the world, afforded tremendous networking opportunities, and provided an unbiased view of the hottest issues in this space today.

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FinovateSpring 2017 Live Blog – Day 1

William Mills

William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. She manages all digital and social media efforts on behalf of agency clients.

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10 Top Banking Podcasts You Should be Listening to

Abrigo

Others are hosted by former regulatory officials and current financial institution executives who have a knack for finding interesting guests to interview or well-timed topics to discuss. If you have an interesting podcast to share, please send it to marketing@abrigo.com.

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Inside The FIS Innovation Process With EVP Bruce Lowthers

PYMNTS

In the latest PYMNTS Commanders in Chief series, Bruce Lowthers, executive vice president of FIS Global, a financial technology solutions provider , and president of the company’s Payments Division , didn’t set out to be an innovator. That said, the place where I get the most information is through social media — like LinkedIn.

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Squared Away- How It Happened

Jeff For Banks

I attended the Pennsylvania Bankers' Association Women in Banking Conference the next day. I will be attending the Financial Managers Society FMS Forum this upcoming June. Also, if I included slides from conferences and presentations that I attended, I asked the firm if it was ok to use their material. You read it here.