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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. Some might think that online stores would have done better than brick and mortar stores during the pandemic. .” Digital transformation isn’t just having an online store.

Online 421
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Hip On HIPAA: The Secret Sauce to Successful Marketing Campaigns

Perficient

The secret to understanding timing and creating truly impactful communications hinges on a deeper understanding of HIPAA’s definition of marketing. These days, I spend quite a bit of time strategizing with marketing leaders to leverage these platforms for marketing automation.

Marketing 508
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Why Studying the Past of Digital Marketing is Important – Here’s Why #260

Perficient

Digital marketing has been part of marketing programs for decades. award-winning Here’s Why digital marketing video series, Eric Enge gives some retrospective on the history of digital marketing and SEO and shares lessons that can be applied to today’s digital marketing strategy. ? In this episode of the?award-winning

Marketing 309
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UK's Online Grocer Ocado Sued Over Patent Claims

PYMNTS

online grocery retailer Ocado is involved in a patent lawsuit over robotically-operated warehouse technology with robotics company AutoStore , Reuters reported. It has a stock market valuation of over 20 billion pounds (about $25.7 s online delivery pool. Although Ocado only claims 1.7

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How Subscriptions Bridge The Online/Offline Learning Divide

PYMNTS

Certain segments of the market have surged, with millions of new subscribers for movie and TV streaming platforms, meal kits and other product boxes. How Outschool Is Taking A Flexible Approach To Meeting Demand For Online Education. The Complex Trajectory Of The Wider Subscription Market.

Online 237
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Big Tech Faces Regulation Reckoning As 2021 Dawns

PYMNTS

Starting with some of the most recent changes — and a sign of what’s to come — earlier in the month, the European Commission offered up its initial draft of the Digital Services Act and the Digital Markets Act. As reported in this space , the DSA and DMA cover online marketplaces, social media and other platforms.

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How the Pandemic Has Changed Holiday Season Shopping

Perficient

Here’s a look at the makeup of the respondents in our survey: In addition, Eric Enge, Principal of the Digital Marketing Solutions business unit at Perficient, and Jim Hertzfeld, Chief Digital Strategist for Perficient, discussed this survey and the meaning of these results in a webinar on September 16, 2020.

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