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Evolving Traditional Technologies Toward CX

Perficient

Contact Centers are, of course, a traditional aspect of companies and historically where and how those companies seek to interact with their customers. For years the chief expectation for these interactions was primarily via the phone or voice channel. Though as consumers embraced the internet and mobility newer channels emerged.

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How The Corporate Card Recharted Its Adoption Course

PYMNTS

With cash flow more critical than ever, we’re seeing an accelerated shift to digital B2B payments as businesses of all sizes look to safeguard their operations today and prepare for the future.”. For buyers, of course, there is the added capital float and opportunity to enhance spend visibility and control. Easing Cash Flow Pains.

Course 202
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Restaurant Industry Report: Change And Technology On The Menu

PYMNTS

26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. The report looks at sales expectations for the coming year, operational changes in the industry, consumer behavior, menu trends, employment statistics and more. Of course, not all consumers are the same.

Industry 264
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The Need for Speed: A Product Approach for Mobile Apps

Perficient

The brands that can operate with speed and agility win in this environment. A mobile product runs its course until it no longer meets the needs of your business. . Legacy , bloated technology stacks can slow down even the best mobile product s. A mobile product approach is built upon fast iterat ion.

Mobile 502
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Sensory CEO: Voice Technology Is About To Make Itself Heard

PYMNTS

To say that voice technology is having its moment in the global pandemic’s aftermath isn’t quite accurate. But Todd Mozer , CEO and chairman of voice technology firm Sensory , told Karen Webster recently that the sector is enjoying a once-in-a-lifetime moment in terms of its potential for expansion. “I

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Regtech in banking: How emerging technology helps keep banks compliant

Abrigo

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

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Regtech in banking: How emerging technology helps keep banks compliant

Abrigo

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.