Gonzobanker

DECEMBER 20, 2019

Sure, we know it’s cliche to point out the merits of this direct banking powerhouse, but the plain fact is that USAA nails every variable in building a Smarter Bank. The bank’s strategy is laser-focused. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148

Idaho Conference Data Marketing 148

South State Correspondent

OCTOBER 28, 2022

JP Morgan demoed their auto ecosystem that is embedded with payments at every turn. While no presenter touched on it, it was all digital bankers could talk about. To the many community banks and fintechs that have tried creating a digital bank (or are thinking about this), the strategy is misaligned to its core.

Conference 195

Conference Technology Las Vegas Trends 195

Gonzobanker

JULY 9, 2018

Here’s the reality: for the past 15 years, bankers have spent little time getting gritty on reinventing the customer experience with new technology, and their core vendor partners have delivered half-hearted and mediocre solutions for customer relationship management and analytics. Be Excited, Get Prepared.

Customer Experience 61

Customer Experience Technology Industry Community Bank 61

Fintech Labs Insights

APRIL 18, 2017

A look at the companies demoing live at FinovateSpring on April 26 & 27 in San Jose. IBM Trusteer helps protect digital banking applications as well as personal devices from financial cyber threats, such as advanced malware and phishing attacks. Pick up your tickets today and save your spot. Presenters.

San Jose 18

San Jose Fraud Customer Experience Analytics 18

Fintech Labs Insights

JANUARY 12, 2017

A look at the companies demoing live at FinovateEurope on the 7 and 8 of February 2017 in London. Efigence is a technology company specializing in designing customer experience and implementing innovative technologies for banks and financial services. Efi4: a robust, nimble, and versatile digital banking platform.

UX 12

UX Digital Banking Customer Experience Innovation 12

William Mills

MAY 9, 2018

I’m here at the Santa Clara Convention Center covering the demos. In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. Product Demoed: Project Finance. Demo video will be available soon. Website: projectfinance.io.

Security 40

Security Samsung Strategy San Jose 40

FICO

SEPTEMBER 27, 2022

This technology enables Google's digital assistant to call service providers or restaurants to make an appointment with a hairdresser or to book a table, in natural language. The conversations presented in the demo are indeed impressive, and the filler words inserted by the AI make the conversations sound very natural.

Analytics 52

Analytics Strategy Operations Google 52

Gonzobanker

DECEMBER 19, 2022

Chuck Purvis, Coastal Community – Purvis waved the flag of innovation in the credit union industry, helping Coastal become famous for its usage of interactive teller machines (ITMs) and launching the Constellation Digital Banking platform. The Smarter Bank Customer Experience Award. Golden Demo of the Year Award.

Community 216

Community Fintech Industry Innovation 216

Fintech Labs Insights

JANUARY 12, 2017

Not a stranger to banks’ needs, Moonraft Innovation Labs spent six years in partnership with financial institutions across the globe to help them deliver an enhanced customer experience. During this time the company realized how banks struggle to keep up with the pace of customer expectations in innovation.

Innovation 12

Innovation User Experience America Customer Experience 12

Fintech Labs Insights

JULY 11, 2023

Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. We expect the calendar to expand as we progress through the year. And prices tend to rise as the event draws closer. 200 speakers. 2,000 attendees (1,000 from financial institutions).

Las Vegas 12

Las Vegas San Diego Conference Austin 12

Fintech Labs Insights

MAY 2, 2023

Event Spotlight Tech meets finance in San Francisco 60+ demos. We expect the calendar to expand as we progress through the year. And prices tend to rise as the event draws closer. 100+ speakers. 1,200+ attendees (600+ from financial institutions).

Las Vegas 12

Las Vegas San Francisco San Diego Conference 12

Fintech Labs Insights

NOVEMBER 18, 2015

To watch all 70+ companies demo live, be sure to register soon. additiv’s Descartes Finance Digital Asset Management Platform uses an array of sophisticated digital asset management functions to provide demanding, self-directed investors with solutions to implement individualized portfolio solutions.

Company 12

Company Comparison Customer Experience Management 12

William Mills

SEPTEMBER 9, 2016

Demo: Logging into App without the use of password. He is funny, this is so quick, he doesn’t need 7 minutes to demo. Construct bond portfolios that are customized and optimized for each client. Demoing: Character, Joe Wilkes who is a rising star investor. Built a solution called Customer Insight for banking.

social media 40

social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 17, 2021

Goes to the vendor that was presenting a glowing video from a reference client at a new prospect, while at the same time, the reference client in the video was in a demo for a competitive core. Brent continues to hone his craft with each demo. The Tom Hanks Achievement in Excellence Award. The Eurythmics “Would I Lie to You” Award.

Fintech 131

Fintech Strategy Leadership Lending 131

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. General Sessions.

Chicago 96

Chicago Retail Branch Design Training 96

William Mills

SEPTEMBER 7, 2016

Demoing – Bills for T-mobile – Brought in balance and due date. Announcement for Finovate – a new API – all current functionality is available for a white-label UI for Banks. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Demo: Bank application form.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

JULY 22, 2015

Developers will learn how they can resolve their customers’ pain-points with a simple-to-use REST API. Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace. Build one-to-one and many-to-many video communication into your banking apps with the Linqto APCs.

San Francisco 12

San Francisco Video Fintech Data 12

Celent Banking

MARCH 16, 2015

Learning about the pricing practices of Telcos showed how much opportunity is left for banks in this space. I spoke on Customer Experience Orchestration in a Digital World. Demos trump powerpoint every time, and there was a good focus on this.

Case Study 100

Case Study Customer Experience Study Digital Banking 100

Gonzobanker

DECEMBER 19, 2016

However, we’ve gone from spotty Siri performance and playing with Amazon Alexa with our stereo system to Bank of America predicting its chatbot, Erica, will become customers’ new financial advisor. Most Important Tech Challenge of 2017 – The urgent need to meld digital banking with digital marketing.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

However, we’ve gone from spotty Siri performance and playing with Amazon Alexa with our stereo system to Bank of America predicting its chatbot, Erica, will become customers’ new financial advisor. Most Important Tech Challenge of 2017 – The urgent need to meld digital banking with digital marketing.

Utah 60

Utah System Community Marketing 60

Insights on Business

FEBRUARY 10, 2019

The conference holds an impressive line up of education and activities for financial leaders focused on developing a strategic point of view and prospective roadmap to lead their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace.

San Francisco 79

San Francisco blockchain Conference Video 79

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2016.

Innovation 78

Innovation blockchain Technology Groups 78