Perficient

OCTOBER 19, 2020

Financial institutions must begin now to prepare a solid 2-year plan to manage this transformation; otherwise, they will lose ground to new competitors entering their footprint. Security processes should be continuously revisited and refreshed as the digital engagement will take over as the FI’s primary connection with customers.

Video 520

Video Security Tools Strategy 520

Insights on Business

FEBRUARY 5, 2019

Forrester Research, one of America’s preeminent market research organizations, has named IBM as one of the “most significant” and also as one of the “eight providers that matter most” for 2019 in sales performance management (SPM). IBM leverages User Experience Design (UXD) for latest software release.

Management 79

Management Analytics UX Data 79

South State Correspondent

MAY 9, 2022

Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? To answer the question above, ask yourself – “How does the product scale across the bank’s platform to various customer segments?” On a macro-level, it’s about managing your channels and your customer segments.

Technology 195

Technology Customer Experience Data Training 195

Perficient

OCTOBER 15, 2020

The OCI Streaming Service is fully managed so companies don’t have to worry about the complexity and operational burden of running all their data streams. Demo of Setting up OCI Streaming – short, recent youtube video explaning OCI Streaming with a demo on how to set it up (non Oracle video).

Analytics 332

Analytics Data Video Big Data 332

Insights on Business

FEBRUARY 27, 2019

Forrester Research, one of America’s preeminent market research organizations, has included IBM as one of the “most significant” and also as one of the “eight providers that matter most” in its 2019 evaluation of sales performance management (SPM) solutions.

Management 79

Management Analytics UX Data 79

South State Correspondent

OCTOBER 26, 2023

Below is a breakdown of all 300 sessions, less the demos and sales pitches. As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. However, of course, it was generative AI that remained at the peak of the hype cycle.

Conference 221

Conference Las Vegas Fraud Data 221

Fintech Labs Insights

OCTOBER 20, 2020

Cirrus Secure 7-minute demo @FIS Fintech Accelerator Demo Day. Description : Platform for improving the collections process and customer experience. LeapXL 6-minute demo @FIS Fintech Accelerator Demo Day. Mall IQ 7-min demo @FIS Fintech Accelerator Demo Day. Cirrus Secure. HQ: Denver, CO.

Fintech 15

Fintech San Francisco NJ Arkansas 15

Independent Banker

JANUARY 31, 2023

With technology upgrades and customer experience consistently ranking as chief priorities for community banks, there’s no question that innovation serves as a strategic imperative. Once you’ve been intrigued by a product demo, you need a deeper dive into the solution. Who within your bank needs to be engaged?

Fintech 139

Fintech Innovation Community Community Bank 139

Insights on Business

FEBRUARY 21, 2019

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Optimizing risk, compliance and security. Explore IBM Banking and Financial Markets Solutions.

Innovation 79

Innovation Seattle blockchain Customer Experience 79

Fintech Labs Insights

JULY 2, 2020

Customer experience platform. Data trust management & collaboration platform. Risk management & dynamic pricing for commercial fleets. Manages tasks required after a death. Manages tasks required after a death. Commercial pricing & risk management. Insurance pricing algorithms. Brighthive.

Risk Management 15

Risk Management Analytics Fintech Training 15

Insights on Business

MAY 8, 2019

If you’re reading this, then the chances are that you’re already aware that Sales Performance Management can be something of a niche subject within organizations, often only truly understood by a handful of people such as yourself perhaps. May 23 rd – 24 th : IBM Sales Performance Management European Summit , London.

Meeting 96

Meeting Management User Experience Customer Experience 96

South State Correspondent

OCTOBER 20, 2022

While these rules were derived from improving time-on-task, they can enhance bank performance no matter what metrics a bank uses for customer, employee, or total experience (the combination of employee and customer experience). Design or pick the fastest customer experience. The overall result?

Policies 195

Policies Training Customer Experience Examples 195

William Mills

SEPTEMBER 25, 2018

3 second demo – combination of two methods for password – key/password and voice. Voice reads key and then can access the dashboard manager where you can then log into a variety of apps like Credit Karma, Amex, Bank, etc. Demoing from BofA chatbot that could not tell the user’s identity. 09:34 am Cashoff.

Mobile 78

Mobile Customer Experience Lending Analytics 78

PYMNTS

MARCH 3, 2020

And 26 percent of that population has avoided getting help for the problem due to high cost and a demeaning customer experience. The company is currently being run by CEO Christian Gormsen, who left a career as an investment banker and management consultant to be part evangelist and part salesman for his product.

Payments 176

Payments Customer Experience National Retail 176

William Mills

APRIL 26, 2017

William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. Mills-Grimes is the Digital Marketing Manager at William Mills Agency. 11:25 am Good Morning!

social media 67

social media Customer Experience Marketing Strategies Strategy 67

FICO

JANUARY 24, 2018

There can sometimes be miscommunication between the IT function, which controls the items introducing risks, and the risk management group, which buys insurance cover to protect against these risks. Voice recognition was indeed where most of the Bank AI Expo main-stage demos focused. The Goal: Improving Customer Experience.

Conference 55

Conference Customer Experience Maine Exercises 55

South State Correspondent

NOVEMBER 6, 2024

Let’s start with a breakdown of all 184 sessions, less the demos and sales pitches. messaging format to improve the customer experience and limit fraud. It was less shiny object and more thoughtful execution. We breakdown our top 10 U.S. banking-focused trends of the conference.

Conference 195

Conference Payments Fraud Apple 195

Insights on Business

OCTOBER 16, 2018

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. Carmelle Cadet, IBM Blockchain Payments Business Development Manager. Includes a live demo of voice-initiated commerce.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Its Baldrige-winning tenacity on customer experience is legendary and consistent. The Experience Award.

Idaho 148

Idaho Conference Data Marketing 148

FICO

MAY 17, 2023

Empower Your Enterprise Transformation As organizations increase in size, an unfortunate side effect is that many become siloed by department and distant from the customer. Multiple roles across data science, risk management, marketing, operations, and lines of business can collaborate effectively to drive cross-functional change.

Analytics 52

Analytics Innovation Data Tools 52

Insights on Business

FEBRUARY 6, 2019

Digital Humans are a next-generation interface that combines the best customer experience influencers from both man and machine, embodying an organization’s brand and creating significant value through emotional connection, personalization and consistency.

Technology 144

Technology Video social media Case Study 144

Insights on Business

OCTOBER 16, 2018

Take an incremental approach, prioritizing by business domain, responding to new regulations and keeping the customer experience front-and-center throughout. It gives financial institutions the chance to open up legacy systems and harness APIs to deliver better services to customers and lift profits.

Capital 157

Capital Tools System blockchain 157

Gonzobanker

JULY 9, 2018

Here’s the reality: for the past 15 years, bankers have spent little time getting gritty on reinventing the customer experience with new technology, and their core vendor partners have delivered half-hearted and mediocre solutions for customer relationship management and analytics. Be Excited, Get Prepared.

Customer Experience 61

Customer Experience Technology Industry Community Bank 61

Perficient

MAY 21, 2021

BONUS: Perficient’s Women in Tech ERG Shares Career Growth Experiences with Bright Paths Students. Perficient Proudly Presents the Bright Paths Student Demos. Prior to Bright Paths, she earned a year’s worth of experience working in technology around software engineering projects as a Product Manager.

Milwaukee 348

Milwaukee Software Course Detroit 348

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. Importantly, Huntington has continued to focus on digital investments and its strong legacy of product management to remain a progressive regional bank. Nobody is quite sure which side this seesaw will land on.

Fintech 190

Fintech Community Regional Technology 190

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. They want tools that help them grow their business and remove the tedious activities that prevent that.

Conference 40

Conference Innovation Customer Experience Lending 40

Fintech Labs Insights

JULY 2, 2020

Customer experience platform. Data trust management & collaboration platform. Risk management & dynamic pricing for commercial fleets. Manages tasks required after a death. Manages tasks required after a death. Commercial pricing & risk management. Insurance pricing algorithms. Brighthive.

Risk Management 15

Risk Management Analytics Fintech Training 15

South State Correspondent

OCTOBER 28, 2022

JP Morgan demoed their auto ecosystem that is embedded with payments at every turn. That’s just one example – load balancing, contingency planning, access management, and much more build an overwhelming case of why most bank uses cases should be moved from on-premises to the cloud. A balance sheet matters.

Conference 195

Conference Technology Las Vegas Trends 195

Gonzobanker

APRIL 17, 2018

In a typical reactive LOS selection, the vendor aims to provide purchase drivers during and/or after the system demo that align with the beliefs or position the bank holds. Show me a vendor where these don’t match up in the scripted demo and I will show you a vendor that isn’t going to be in business very long. Purchase Drivers.

Case Study 75

Case Study Study Examples System 75

FICO

SEPTEMBER 27, 2022

The conversations presented in the demo are indeed impressive, and the filler words inserted by the AI make the conversations sound very natural. This promises both significant cost advantages and faster processing and thus a better customer experience. New technologies always come with new requirements on skills.

Analytics 52

Analytics Strategy Operations Google 52

William Mills

MAY 9, 2018

I’m here at the Santa Clara Convention Center covering the demos. In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. Product Demoed: Project Finance. Demo video will be available soon. Website: projectfinance.io.

Security 40

Security Samsung Strategy San Jose 40

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. OurCrowd is bringing a fintech solution to the process of sourcing and managing deals. Customer care turning into a customer journey. Simon Scheurer (CTO).

San Jose 40

San Jose Customer Experience Mobile social media 40

Cisco

MAY 25, 2021

Interactive Demo in Chrome: [link]. The digital revolution is transforming the way companies connect to customers. And the businesses that succeed in the future will be continuously connected to their customers through whatever channels their customers choose.

Strategy 71

Strategy Mobile Study System 71

William Mills

MAY 11, 2016

05:44 pm That is a wrap on demos for the day. To get the customer, they offer a rewards program which is 1% rewards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? v=tSR3jjaegjs.

Video 40

Video Mobile social media Data 40

Fintech Labs Insights

DECEMBER 7, 2016

In his demo at FinovateFall 2016 COO Eran Nachshon began by explaining the problems BondIT seeks to fix. ” By enabling construction, reallocation, and re-balance of optimal bond portfolios, BondIT helps advisors improve portfolio management efficiency so they can focus on their client relationship. Company facts: $6.5

Management 12

Management Analytics New York Training 12

Fintech Labs Insights

APRIL 18, 2017

A look at the companies demoing live at FinovateSpring on April 26 & 27 in San Jose. IBM Trusteer, a leading provider of advanced financial fraud solutions, delivers a holistic cybercrime prevention platform with a cognitive approach to help reduce fraud and create a seamless customer experience. Presenters.

San Jose 18

San Jose Fraud Customer Experience Analytics 18

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR I’m having a little trouble following their demo as it’s fast but I’m working on it. Use the blockchain to manage identity, that’s one of the aims of DigiByte.

Video 40

Video Lending social media Analytics 40