Fintech Labs Insights

JANUARY 27, 2016

What if you could keep all the things you like about the in-person customer experience and leave out everything you don’t like? It saves time, it saves cost, and it dramatically enhances the customer experience.” ” “We have such great initial customers in the financial space,” Michaeli says.

Customer Experience 12

Customer Experience Online New York City Video 12

Fintech Labs Insights

APRIL 4, 2017

A look at the companies demoing live at FinovateSpring on April 26 & 27 in San Jose. CallVU’s Digital Engagement provides a single, self-service bot journey to customers in their channel of choice by delivering social and messaging channels and overlaying existing digital channels. Omni-channel customer experience.

San Jose 17

San Jose User Experience Customer Experience Mobile 17

Fintech Labs Insights

APRIL 7, 2016

A look at the companies demoing live to 1,500+ fintech professionals on May 10 & 11. Engage customers and build relationships through Kore’s best-in-class user experience. Removes customer service gaps to drive loyalty and revenue. Delivers a competitive advantage via superior customer experience.

User Experience 12

User Experience Customer Experience Operations Fintech 12

Fintech Labs Insights

AUGUST 4, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Daon’s IdentityX Platform provides convenient, fast, secure, multi-factor authentication in any channel using biometrics, verifying users in less than 3 seconds and improving the customer experience. Register today.

User Experience 12

User Experience Customer Experience America Security 12

Fintech Labs Insights

AUGUST 4, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Daon’s IdentityX Platform provides convenient, fast, secure, multi-factor authentication in any channel using biometrics, verifying users in less than 3 seconds and improving the customer experience. Register today.

User Experience 12

User Experience Customer Experience America Security 12

Fintech Labs Insights

JANUARY 19, 2016

A look at the companies demoing live to 1,500 fintech professionals. ING Bank Śląski , co-presenting with Uselab , has created the first holistic corporate banking ecosystem, ING Business, providing our business customers with a truly omnichannel experience. Pre-defined customer dashboards. Register today. .

UX 12

UX User Experience Customer Experience Mobile 12

Fintech Labs Insights

MARCH 13, 2017

At FinovateEurope last month, The company’s CEO Xavier Codó began his demo saying, “We provide a fully automatic solution which validates identity, but also helps you build your customer digital identity profile.” Offering an omnichannel identity verification platform is critical for the users and the entities.

User Experience 18

User Experience Fraud Maine Mobile 18

Fintech Labs Insights

JANUARY 12, 2017

Not a stranger to banks’ needs, Moonraft Innovation Labs spent six years in partnership with financial institutions across the globe to help them deliver an enhanced customer experience. During this time the company realized how banks struggle to keep up with the pace of customer expectations in innovation. Company facts.

Innovation 12

Innovation User Experience America Customer Experience 12

Fintech Labs Insights

MAY 26, 2015

SayPay Technologies founder, Steve Hoffman giving a personal demo of SayPay at FinovateSpring 2015 in San Jose. To finalize and schedule the payment, the user selects Confirm and views the receipt. The simple user experience improves cash flow for billers because they receive payment more quickly. How it works.

San Jose 12

San Jose CA Online Mobile 12

Fintech Labs Insights

AUGUST 11, 2016

We spoke with Kore after the company’s demo at FinovateSpring 2016 in San Jose. And via machine learning and artificial intelligence, the more workforces and customers engage with Kore Bots, the more they learn, and the more useful they become. Finovate: Who are your primary customers? . ~200 employees.

San Jose 12

San Jose Customer Experience System Marketing 12

Fintech Labs Insights

OCTOBER 31, 2016

” The pilot aims to test users’ comfort levels with spoken bot interactions. Also this week, Bank of America demo’d its smart chatbot, Erica , said to be coming in “late 2017.” In Q3 of this year, the bank saw 246+ billion payments and 950 million mobile banking sessions across 21 million active users.

America 12

America Mobile Millennials social media 12

Fintech Labs Insights

JULY 22, 2015

Why it’s a must-see: For banks: FIs can get an open platform that is truly able to deliver a superior customer experience, while at the same time offering full control to manage and maintain; they’re not locked into any vendor. Then, you’ll learn about AppSHIELD SDK.

San Francisco 12

San Francisco Video Fintech Data 12

William Mills

SEPTEMBER 7, 2016

Demoing – Bills for T-mobile – Brought in balance and due date. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Demo: voice conversation with Alexa, able to ask bank account balance, block cards, pay bills, send money to friends. Demo: Bank application form.

Mobile 40

Mobile Cards Fraud Data 40

Gonzobanker

DECEMBER 19, 2016

Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. Big c aveat emptor: developing custom apps means having the architecture, development talent and lifecycle discipline to stay out of trouble. GREAT MOMENTS IN SYSTEM DEMOS. No response.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. Big c aveat emptor: developing custom apps means having the architecture, development talent and lifecycle discipline to stay out of trouble. GREAT MOMENTS IN SYSTEM DEMOS. No response.

Utah 60

Utah System Community Marketing 60

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Deutsche Bank — Deutsche Bank Labs.

Innovation 78

Innovation blockchain Technology Groups 78