Gonzobanker

JANUARY 17, 2020

Wells Fargo analyst Mike Mayo got a great deal of attention this year when he claimed that the coming decade will be “the biggest tech transformation in the history of banking.” For execs who climbed the ladder in finance, lending or branches, buckle in because the techies are about to steal the show. The delay has been too long.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Gonzobanker

FEBRUARY 23, 2022

Executives should embrace technology partners as a means of growing and enhancing their customer value proposition. To do this, banks can leverage their competencies in payments, lending, operations, and risk management while using the earnings generated from BaaS to transform their core business.

Community Bank 114

Community Bank Strategy Risk Management Fintech 114

Independent Banker

DECEMBER 31, 2022

“You can ramp up a revenue source that you’ve not had in the past and offset some of the losses in revenue that we’ve experienced or may experience. Create frictionless customer experiences. A recent Salesforce study indicates that 88% of customers say the experience a company provides is as important as its product or services.

Trends 140

Trends Payments Community Bank Texas 140

Gonzobanker

FEBRUARY 1, 2023

Digital Transformation – More Digital Than Transformative As bankers shared notes on recent technology investments, it is clear that there has been more digitization of how bankers already do business rather than a rethink of how to create a customer experience and operate the business with new tools and capabilities.

Arizona 142

Arizona Kansas City Industry Phoenix 142

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? Examples include Lending Club and Zopa in lending, Nutmeg and Weathfront in Wealth Management; WePay and Stripe for Payments.

Fintech 93

Fintech Video Lending Industry 93

Gonzobanker

DECEMBER 22, 2020

And how did community banks and credit unions respond to the COVID craziness? Financial institutions went from having no PPP lending program at all to funding their first loan in 90 days – and this with literally last-minute regulatory guidance. There have been many come-and-go digital banks.

Idaho 168

Idaho Community Industry Strategy 168

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? Examples include Lending Club and Zopa in lending, Nutmeg and Weathfront in Wealth Management; WePay and Stripe for Payments.

Fintech 70

Fintech Video Lending Industry 70

PYMNTS

APRIL 1, 2019

Because while a relationship of trust gives credit unions a powerful infrastructure from which to build a more innovative customer experience, it is also a mandate pushing them forward to live up to the faith their customers have put in them. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation and what they can learn from FinTech innovation?

Fintech 70

Fintech Innovation Lending Video 70

Independent Banker

DECEMBER 31, 2022

William West: In a macro sense, we’re just trying to read the tea leaves in terms of what’s happening in the economic landscape that will affect our bank. Those are the things that we’re trying to figure out how to read as we put our 2023 budget together. So we’re careful when we lend out commercial real estate loans.

Community Bank 91

Community Bank Community Tampa North Carolina 91

FICO

APRIL 24, 2023

Trust acquired 100,000 customers in just ten days after it launched in September 2022 and exceeded 450,000, equivalent to 9 percent of the Singapore market, within just five months. Applicable regulations on lending are also implemented via this solution. “We

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

South State Correspondent

OCTOBER 28, 2022

This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0, Most of the conversations at the conferences were around how to architect, execute, and attract/retain the required talent to pull these solutions off. While no presenter touched on it, it was all digital bankers could talk about.

Conference 195

Conference Technology Las Vegas Trends 195

Gonzobanker

MAY 8, 2020

Practice the art of surgical lending. While all banks will be inundated with PPP forgiveness tracking and getting their hands around which loans go bad, keeping some balance sheet momentum will be important. For instance, Wells and Chase just shut down all home equity lending. Systematically drive payments revenue. spending.

Lending 101

Lending Analytics Analysis Capital 101

Gonzobanker

MAY 21, 2019

As a thought experiment, imagine if one evening Amazon CEO Jeff Bezos had one too many cocktails and errantly gave an order to purchase your bank. The framework to assess the acquired bank is based upon Bezos’ famous 2016 shareholder letter that outlines Amazon’s core business philosophy.

Customer Experience 112

Customer Experience Analytics Management Operations 112

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. International lending platform – Create opportunities for Investors. to see how it will populate.

social media 40

social media ATM Mobile Customer Experience 40

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s evolving suite of digital banking apps. JMP’s evolving suite of digital banking apps.

Cards 76

Cards Mobile Strategy Branding 76

South State Correspondent

JUNE 27, 2023

Bank data is much the same. You can survive as long as you use the same ecosystem, such as your core system and digital banking platform. Data will be able to be leveraged across products and silos and banking automation will become easier. Most of the cleaning must occur because banks do not have a single data model.

System 195

System Data Examples Payments 195

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Ringlemann said IndieGogo will be a banker’s friend because IndieGogo will take the risks banks will not and incubate the companies to get to loan-ready.

Chicago 97

Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 19, 2022

SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Seacoast Bank is at it again… and this time it is blowing past $10B in a big way. In just five months, Seacoast announced three bank acquisitions ( Drummond, Apollo , and Professional ) totaling a little over $4.7B Goes to CSI.

Community 216

Community Fintech Industry Innovation 216

Fintech Labs Insights

AUGUST 1, 2016

KORE’s platform transforms enterprise applications, online banking and mobile apps into personalized, conversational engagements to help financial institutions meet customer experience expectations using the power of bots and simplicity of messaging. How to Best Prepare for FinovateFall appeared first on Finovate.

How To 12

How To Analytics Millennials Data 12

Gonzobanker

DECEMBER 14, 2023

A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. He passed away in January 2023.

Fintech 194

Fintech Community Regional Technology 194

William Mills

SEPTEMBER 7, 2016

Built a workflow for the bank so the bank can approve payment and see all compliance and tax information. Also a pretty good customer experience. Working with Banks and financial services partners to build fast, scalable and secure payments. Specializes in digital banking platform. I liked this demo.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

NOVEMBER 18, 2015

AdviceGames ‘ Finius virtual money assistant uses machine learning-driven gamification to help borrowers and lenders manage risk by understanding the impact of future financial changes and teaching them how to respond. Backbase DBP for Wealth Management uses a beautiful customer experience that runs on any device.

Company 12

Company Comparison Customer Experience Management 12

Lex Sokolin

AUGUST 19, 2020

The first was a dissatisfaction with British banks, whose customer experiences were poor and expensive (while being seen as prestigious). Starling leans towards small business banking and larger average accounts, which we think creates more complex math once at scale. lending is hard during a global pandemic!

Comparison 52

Comparison Fintech Lending Analysis 52

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. The 2016 Gonzo Marketing Medal – Goes to Elevations Credit Union for its “Egg Lending” campaign. Best Free Market Research a Retail Banker Will Ever Get.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. The 2016 Gonzo Marketing Medal – Goes to Elevations Credit Union for its “Egg Lending” campaign. Best Free Market Research a Retail Banker Will Ever Get.

Utah 60

Utah System Community Marketing 60