Customer Experience Digital Strategies Seattle 
Bank Innovation
MARCH 3, 2020
For Fifth Third Bank, a 160-year-old institution, digital transformation isn’t about going head-to-head with the largest banks. Instead, the bank is focusing its digital strategy on meeting human needs, said Melissa Stevens, chief digital officer of Fifth Third Bank, in the fireside chat at Bank Innovation Ignite in Seattle on Monday. “We’re
PYMNTS
FEBRUARY 23, 2018
“By expanding capacity at peak, we now have the ability to offer Mobile Order and Pay to our non-rewards customers.”. Already, a cashless store concept is already up and running in a Seattle pilot. And with the mobile app, diners can customize their sandwiches ahead of time in 26,000 of the chain’s 27,000 stores. Subway’s $10.8
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