Perficient

DECEMBER 29, 2020

It is time to reimagine the traditional banking business model and optimize it for the digital age. Financial institutions that want to remain ahead of their competition must adopt new business processes and implement fresh digital strategies and technologies. The bot would talk to the customers like a friend on the phone.

Branding 294

Branding Industry Digital Strategies Customer Experience 294

Perficient

OCTOBER 29, 2020

Making matters worse, early versions of Quibi offered no way for users to share content with friends, stymieing growth on social media. Compared to the eons of free YouTube and other social media content viewers were happily consuming, Quibi was a non-starter. Ability: providing the means to act.

US 294

US social media User Experience Digital Strategies 294

Perficient

JUNE 22, 2020

In my earlier post , I shared our motivation for Now/New/Next and why our clients are using it to rapidly make smart decisions to focus their Customer Experience attention. At the center of Now/New/Next is knowing where you stand with your customers. Can consumers find you on social media? The Approach.

Customer Experience 531

Customer Experience Comparison Strategy social media 531

Independent Banker

NOVEMBER 25, 2015

“We had just begun to really start talking about the digital space then,” he recalls. Later, with digital banking and payments options flowering afield, his bosses decided he was being stretched too thin between deposit operations and digital strategy.

Innovation 70

Innovation Community Bank social media Community 70

CB Insights

JANUARY 6, 2019

Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions. Notable Projects: Kellogg’s NYC has embraced social media. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77