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Americas FSI Digital Commentary: 3 Ways to Accelerate Digital Strategy in 2023

Cisco

Cisco has a strong digitization point of view and holistic approach to digital business transformation. There is an increasing need to modernize business applications to unify and optimize customer experience while staying industry compliant. Cisco Financial Services Solutions. Previous FSI Commentary.

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Rise in Synthetic Experiences

Perficient

Photo and video shoots require a big investment in time and budget and the end result may be just a single asset or a few shots for you to use. Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences.

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If 5G is supposed to be a game-changer, what’s the game?

Perficient

Improved Consumer Experience Possibilities with 5G. Video/Live Streaming. Consumer markets have tried to deliver Immersive and personalized customer experiences with fits and starts, but with limited success. Consumers expect flawless experiences and to-date, existing networks have been a barrier to that.

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What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

In my earlier post , I shared our motivation for Now/New/Next and why our clients are using it to rapidly make smart decisions to focus their Customer Experience attention. At the center of Now/New/Next is knowing where you stand with your customers. The Approach. What kind of content is your web site sharing to drive awareness?

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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Turntable seamlessly adapts the video display to match the orientation of the device as it changes position. Quibi even worked with directors and editors to optimize video for Turntable. Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier.

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Cisco Financial Services welcomes imimobile

Cisco

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. Real-time SMS communications.

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How financial services can build trust in the digital age

Bobsguide

What is clear, is bank staff should be utilised to build relationships with customers while time-consuming administrative tasks are automated. Other banks have taken different approaches, including the use of video banking. In turning remodelling its bank branches, Banca Carige has achieved just that. The way forward.

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