Customer Experience Examples Marketing Automation 
Perficient
FEBRUARY 22, 2023
An example is the know your customer (KYC) process in which intelligence agents can sense an event using natural language processing (NLP), machine learning (ML), robotic process automation (RPA)/digital process automation (DPA), query data, proactively make a decision, and act without approval while continuing to learn and improve.
Perficient
JULY 19, 2023
By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions. Process Automation AI allows regional insurance carriers to automate various time-consuming and repetitive tasks, such as claims processing and underwriting.
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Perficient
JULY 21, 2023
By combining these tools, businesses can gain a deeper understanding of their customers, create more personalized experiences, and automate tasks to free up employees to focus on more strategic initiatives. For example, cloud-based security solutions protect financial security systems and detect and prevent cyber threats.
Independent Banker
FEBRUARY 28, 2023
“When we have first-party data, we can target much more precisely and can obviously reach those individuals one-to-one,” says Andrew Catalano, chief innovation officer of digital marketing agency Austin Williams in Long Island, N.Y. Banks can also employ first-party data to build predictive models that can inform their marketing efforts.
Cisco
MAY 5, 2021
Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. Futureproof your CX strategy.
PYMNTS
MAY 26, 2017
Our SaaS-based online community platform connects brands directly with their customers to drive meaningful engagement that helps businesses gather accurate, real-time insights that fuel growth and success. Please provide some client examples. PYMNTS: Can you show me some data or proof points on how the company has helped retailers?
Gonzobanker
JUNE 26, 2019
As a quick disclaimer, none of the examples in this article are an endorsement of any specific software; multiple CRM solutions have been implemented across various Conquerors. The contacts in this case are an example of a “center of influence” similar to how others might view real estate agents and developers. Lessons Learned.
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