CFPB Monitor

JULY 13, 2016

While the CFPB has not yet held a public event devoted to FinTech or financial innovation, the Office of the Comptroller of the Currency (OCC) recently held a Forum On Supporting Financial Innovation in the Federal Banking System to discuss the agency’s approach to FinTech and other innovative products.

Innovation 60

Innovation Fintech Customer Experience Policies 60

William Mills

JULY 21, 2016

Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. Create targeted content in blogs and white papers. However, that is just the beginning. Now that you have developed and prioritized your keywords, it is time to create targeted content.

social media 40

social media Google Customer Experience Video 40

William Mills

JULY 18, 2016

Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. SEO is crucial for companies in the financial technology industry because it helps generate leads by being on page one of Google when consumers are searching for your products or services.

social media 40

social media Google Mobile Software 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service. finovate Tweets.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

Mobile 41

Mobile Video social media Data 41

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Working for the past 6 years with many banks to design their online experience. Purple = Customer Experience.

social media 40

social media ATM Mobile Customer Experience 40