Remove Customer Experience Remove Fraud Remove Risk Management
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6 Digital Banking Trends for 2025

Perficient

Digital transformation will remain a powerful force, with advancements in AI and machine learning enabling unparalleled operational efficiencies and hyper-personalized customer experiences. In 2025, AI will play a pivotal role in customer service, fraud detection, risk management, and personalized financial advice.

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An Introduction: Generative AI Use Cases for the Financial Services Industry

Perficient

Generative AI ingests data and understands guidelines incredibly well; therefore, businesses across industries are jumping to take advantage of all the possible ways the tool can help save them money and create elevated, uber-personalized customer experiences.

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Model Behavior: Banks See AI As A Customer Experience Tool

PYMNTS

Given the roller coaster ride consumer finances have been on for the last 10 months, managing risk has become critical for financial institutions (FIs), both in terms of rising fraud counts and in terms of rising consumer delinquencies. Or it might be as simple as sending reminder payment push notifications.

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AI Regulations for Financial Services: OCC

Perficient

The economic risks of AI to the financial systems include everything from the potential for consumer and institutional fraud to algorithmic discrimination and AI-enabled cybersecurity risks. Hsu highlighted that each phase requires different risk management strategies and controls.

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Unlocking the Power of Azure Integration Services for the Financial Services Industry

Perficient

High-Impact Examples in the Financial Services Industry Real-Time Fraud Detection and Prevention Fraud detection is critical in the financial industry. For example, a bank can integrate its transaction processing system with Azure Machine Learning to instantly identify and flag suspicious activities, reducing fraud risk.

Industry 467
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Geolocation Puts A Pin In Anti-Fraud Solutions

PYMNTS

With digital transactions and eCommerce soaring during the pandemic, the rate of increasingly sophisticated fraud has also risen. With it, financial institutions need to strengthen their compliance to mitigate the risk of running afoul of the law. Can you really know your customer if you don’t know their location?”

Fraud 270
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Why boosting your check fraud prevention is worth the effort

Abrigo

4 Reasons better check fraud prevention is a good investment Check fraud is on the rise. Learn how you can save time and money in the long run by updating check fraud prevention capabilities today. At the same time, check fraud is increasing dramatically. At the same time, check fraud is increasing dramatically.

Fraud 221