Perficient
DECEMBER 2, 2020
Perficient has capabilities across content management, digital asset management, customer experience orchestration, marketing automation, email marketing, data solutions, and analytics. Inclusion in this report highlights Perficient’s expertise in implementing and integrating marketing technology.
Bank Innovation
FEBRUARY 25, 2020
Houston-based Gulf Capital Bank recently completed a capital raise of $93 million. With the funding, the bank plans to invest in its digital capabilities, providing services that include mobile deposits, secured and unsecured commercial loans, letters of credit and consumer loans.
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PYMNTS
DECEMBER 11, 2019
The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail.
PYMNTS
AUGUST 2, 2018
The offering will debut in Houston, Louisville, Nashville and Kroger’s hometown of Cincinnati, Chain Store Age reported. Kroger Ship is our next step in creating a seamless experience that allows our customers to shop when and how they want,” Chief Digital Officer Yael Cosset said in an announcement.
PYMNTS
JANUARY 20, 2020
cities (LA, Chicago, Brooklyn, Houston, Philadelphia) seeing the greatest action. eCommerce lifestyle marketplace and brand aggregator Verishop debuted with BNPL on the payments menu in 2019, and management thinks it’s the ideal service not just for selling, but also for customer experience and satisfaction. “It
PYMNTS
AUGUST 28, 2019
Kroger and SoftBank -backed robotics company Nuro, for instance, announced the launch of their autonomous grocery delivery service in Houston in March. The companies said in a press release at the time that the service will be available through two Houston Kroger stores, reaching customers residing in four local ZIP codes.
Jack Henry
APRIL 15, 2015
Customer experience in the financial services space has been measured under one interaction point for years—the branch. Other times it was more like “Houston, we have a problem” and the branch became the rescue craft. customer experience electronic channel strategy' The “loneliest number”, or the goal?
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