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As branches close, mobile video chat spikes 

Bank Innovation

The Mountain Home, Idaho-based credit […]. “We can do anything over video that a branch can do except handle cash and coin,” said Tracey Miller, senior vice president of operations at Pioneer Federal Credit Union.

Video 307
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Equifax Strikes Deal To Buy Kount

PYMNTS

Kount’s staff members will become a part of Equifax’s United States Information Solutions (USIS) business unit and will still be based in Boise, Idaho, according to a Friday (Jan. Equifax has inked a deal to purchase artificial intelligence (AI)-powered fraud prevention and digital identity technology provider Kount for $640 million.

Idaho 295
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Kount Offers Anti-Fraud Product Aimed At Insurance Industry

PYMNTS

Idaho-based Kount has released a new product aimed at preventing insurance fraud as the industry increasingly turns to digital, and even mobile, setups. Kount added that this means its business customers “are able to optimize marketing and sales efforts, personalize customer experiences, and reduce the time spent vetting prospects.”.

Fraud 234
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Can banks convince customers their data is safe?

American Banker

Banks such as Wells Fargo and Bank of Idaho are offering mobile tools and cybersecurity education that could help rebuild trust. Less than half of consumers believe financial services providers adequately protect their personal information, according to an Arizent survey.

Idaho 95
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Kount Launches AI Solution For Real-Time Identity Trust

PYMNTS

The Boise, Idaho-based cybersecurity firm said Identity Trust establishes “trust for each identity behind every interaction, including payments, account creation and login events.”. Instead of simply obstructing fraudulent transactions, Kount offers users customized experiences so they can tap new revenue sources.

Fraud 144
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Cybersecurity Firm Kount Launches AI-Driven Email Identity Tool

PYMNTS

Many businesses have fraud use cases where zero email age is a strong indicator of risk,” said Rich Stuppy, chief customer experience officer at Kount. “A A number of Kount customers have already implemented Email First Seen and have seen a direct impact in terms of reducing chargebacks, manual reviews, and false positives.” .

Tools 135
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Kroger Expands Home Chef Meal Kit Offerings To New Stores

PYMNTS

“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116