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Equifax Strikes Deal To Buy Kount

PYMNTS

Kount’s staff members will become a part of Equifax’s United States Information Solutions (USIS) business unit and will still be based in Boise, Idaho, according to a Friday (Jan. 8) announcement. "As Begor said in the announcement.

Idaho 295
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Kount Offers Anti-Fraud Product Aimed At Insurance Industry

PYMNTS

Idaho-based Kount has released a new product aimed at preventing insurance fraud as the industry increasingly turns to digital, and even mobile, setups. Kount added that this means its business customers “are able to optimize marketing and sales efforts, personalize customer experiences, and reduce the time spent vetting prospects.”.

Fraud 234
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Kroger Expands Home Chef Meal Kit Offerings To New Stores

PYMNTS

“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116
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Shaping the future of digital banking – why the right tech matters for today’s financial institutions

NCR

With a growing number of people choosing to do most, if not all their banking online or via mobile, it’s incumbent upon these organizations to ensure they’re offering a high level of customer experiences across these channels. Identifying the best online and mobile banking solutions. The need for a partner for the future.

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Banking’s CRM Conquerors

Gonzobanker

Idaho Central Credit Union and Delta Community Credit Union successfully deployed CRM in the contact center. Idaho Central estimated it gained two to three FTE worth of efficiency in just the time saved at the beginning of every member call. Both thoughtfully embedded inbound call authentication into their respective platforms.

Idaho 119
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Grocery Tracker: Whole Foods Rising Up To Challenge Of Rivals

PYMNTS

“No other grocery store matches the promise Whole Foods Market stakeholders have come to expect from us, the industry-leading food standards, the differentiated offerings, and the outstanding customer experience.”. and online retailers such as Amazon. percent or better. Albertsons merged with California-based Safeway in 2015.

Idaho 100
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The 2019 GonzoBanker Awards

Gonzobanker

Kent Oram, CEO, Idaho Central Credit Union – As evolution, revolution and occasional shareholder dilution occur across the industry, a leader in Idaho has quietly worked over the past 12 years on accumulating legendary performance. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148